mouse pointer size increase problem...

pls help me to solve this matter

please read the entire thread over and apply the procedures used by calypso to solve his problem.

Let us know the results.

Calypso3 said:

* My ATI Radeon 5800 series driver was dated Nov 2009 (I think).
* I went to ATI site - Graphics Drivers & Software - and downloaded and ran the two latest components (driver and Catalyst ver 9.12). I probably should have downloaded the 'suite' for a smaller download, but no matter.
* I found a link to a hotfix on techreport.com - http://support.amd.com/us/kbarticles...912Hotfix.aspx - and downloaded (120MB!) and ran this.
* Halfway through the hotfix installation my pointer reverted back to normal size!

I just hope it stays fixed.

Hi - I tried the link but I just get a request for login details. How do I get past this?
PS I have the same problem with the mouse!

Hi Trev, which link does not work? I just tried the top one - it works and there is no sign of me being logged in.

The second one opens a hotfix page (also nothing about log-ins) - but now the links to the downloads give "File not found". I'm guessing this is not a problem - because it was a hotfix for version 9.12 (and maybe a few following versions). Now we are up to Catalyst version 10.9 .... so it probably no longer needs a hotfix (or you could say it is "built in").

Good Luck

Thanks Calypso3. It was the 2nd link that didn't work - but, as you say that is not relevant now.

I had previously visited the 1st link & downloaded & installed the driver from 'Option 2 Individual Downloads' so this time I went for 'Option 1 Full Software Suite' (which is a much smaller download for some reason I don't understand). Both are revision number 10.8.

This was just over a week ago & so far the big pointer has not returned!

Thanks again for your help - I was finding the problem very irritating!

Hi, I also have this problem, I have downloaded the latest ATI software and it is still happening!!!

Does anyone have any other ideas????

Did you go for 'Option 1 Full Software Suite'? This worked for me but the 'Option 2 Individual Downloads' did not.

The problem has not returned for me after 3 months.

I tried going to the page ( http://support.amd.com/us/kbarticles...912Hotfix.aspx) to download the fix but it is asking for login credentials. How can i get the fix?

You need the first link 'graphics, drivers & software' - AMD Graphics Drivers & Software

This is a know problem in certain AMD/ATI video drivers. Make sure you have the latest ATI device driver.