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Windows 7: Immediate restart w/ dump files but no BSOD

30 Mar 2015   #21
benbrockn

Windows 7 Professional 64-bit
 
 

Okay..... so I'm sitting here about to get a infrared temp gun and the computer just restarted. Nothing was happening, the computer was at idle, nothing was running (that I know of). The computer was probably on for 30-45 minutes.


My System SpecsSystem Spec
.
30 Mar 2015   #22
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

OK, let's get to some diagnostics. For now, just perform Part Two and Part Three as they're the least invasive and will save your CPU and GPU from any excess stress if either your RAM or HDD fail.

Run those diagnostics and report back.




Immediate restart w/ dump files but no BSOD STOP 0x124 Troubleshooting Immediate restart w/ dump files but no BSOD
Read carefully before proceeding.


warning   Warning
If you're overclocking your system, revert back to stock clocks now.

Note   Note
Test the system once the overclock is removed before continuing with the steps outlined below.





Immediate restart w/ dump files but no BSOD ONE Immediate restart w/ dump files but no BSOD
 CPU TEST

Run Prime95 to stress test your CPU. Hardware - Stress Test With Prime95

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them.





Immediate restart w/ dump files but no BSOD TWO Immediate restart w/ dump files but no BSOD
 RAM TEST

Run MemTest86+ to analyse your RAM. RAM - Test with Memtest86+

Note   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





Immediate restart w/ dump files but no BSOD THREE Immediate restart w/ dump files but no BSOD
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Run chkdsk Disk Check




Immediate restart w/ dump files but no BSOD FOUR Immediate restart w/ dump files but no BSOD
 GPU TEST

Run Furmark to stress test your GPU. Video Card - Stress Test with Furmark

Note   Note
Run Furmark for around 30 minutes.

warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them.
My System SpecsSystem Spec
30 Mar 2015   #23
benbrockn

Windows 7 Professional 64-bit
 
 

My wife is going up to the store to get a temperature gun, I'll monitor it that way while I run the stress tests. What will will be using? Never done this before.
My System SpecsSystem Spec
.

30 Mar 2015   #24
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

See post #22

Ensure you read the whole post before commencing. You won't need to monitor temperatures on the two tests I've recommended you perform first.
My System SpecsSystem Spec
30 Mar 2015   #25
benbrockn

Windows 7 Professional 64-bit
 
 

Haha, yes I guess we posted at the same time. Currently running memtest. This will take awhile, lol.
My System SpecsSystem Spec
30 Mar 2015   #26
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

It will indeed, make sure it runs for the full eight passes. Anything less is inconclusive.
My System SpecsSystem Spec
31 Mar 2015   #27
benbrockn

Windows 7 Professional 64-bit
 
 

So it took 20 hours but did 9 passes and there were no memory issues.


Attached Thumbnails
Immediate restart w/ dump files but no BSOD-img_20150331_095548.jpg  
My System SpecsSystem Spec
31 Mar 2015   #28
benbrockn

Windows 7 Professional 64-bit
 
 

Hey I'm looking at the memtest screenshot, and it says "testing 1024k-2048M 2047M of 8174M". What does that mean? Did it test all 8GB of RAM or only a part of it?

Also, just ran SeaTools, all disks passed.


Attached Thumbnails
Immediate restart w/ dump files but no BSOD-img_20150331_102457.jpg  
My System SpecsSystem Spec
31 Mar 2015   #29
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by benbrockn View Post
Hey I'm looking at the memtest screenshot, and it says "testing 1024k-2048M 2047M of 8174M". What does that mean? Did it test all 8GB of RAM or only a part of it?
That's the sector of RAM it was testing at that point in the pass, all of your RAM has been tested up to that point in previous passes. The results look fine.

Next thing I'd like you to do is remove power from the PC, remove the side panel and check every single connection is made properly and that all cards are seated securely.
My System SpecsSystem Spec
31 Mar 2015   #30
benbrockn

Windows 7 Professional 64-bit
 
 

Everything looks good.
My System SpecsSystem Spec
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