Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Immediate restart w/ dump files but no BSOD

02 Apr 2015   #51
benbrockn

Windows 7 Professional 64-bit
 
 

Comodo Rescue Disk froze at 85%, so I'll do that later. Here is the .nfo information along with a screenshot of installed programs in a ZIP.




Attached Files
File Type: zip Sys_Info.zip (130.8 KB, 2 views)
My System SpecsSystem Spec
.
02 Apr 2015   #52
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
Event[5884]:
  Log Name: System
  Source: Microsoft-Windows-DriverFrameworks-UserMode
  Date: 2015-03-30T10:05:41.736
  Event ID: 10114
  Task: Startup of the UMDF reflector
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: 350D
  Description: 
The UMDF reflector was unable to complete startup because the WUDFPf service was not found.  This service may be started later during boot, at which point Windows will attempt to start the device again.

Event[5885]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-PnP
  Date: 2015-03-30T10:05:41.736
  Event ID: 219
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: 350D
  Description: 
The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_KINGSTON&PROD_DATATRAVELER_2.0&REV_1.00#0014780D8CF15A8718010298&0#.
Please create a System Restore point, then uninstall the VIA stuff, then reboot and monitor further. Unplug all USB external drives when rebooting, also disconnect the USB Port Hub for now please.
My System SpecsSystem Spec
03 Apr 2015   #53
benbrockn

Windows 7 Professional 64-bit
 
 

-- I created a new restore point
-- I deleted the VIA package thing
-- I also deleted ASUS GPUTweak Streaming (not sure what that is, but I know I won't use streaming anything)
-- I ran Comodo Cleaning Essentials (including checking RAM/bootsector/hidden&system files/etc) - no malware reported
-- From now on, I won't use the USB hub.

Apparently the immediate restart thing happened the day I built the computer, I must not have noticed it since I was installing everything. I don't remember it ever happening though, but the dump files confirm that it happened on 14 March (build date) but not again until 22 March (might have been around the time I started using the USB hub).
My System SpecsSystem Spec
.

03 Apr 2015   #54
benbrockn

Windows 7 Professional 64-bit
 
 

So... it's not the USB hub, played a game and it restarted again. Is there any tool I can use that will tell me why it restarts? I hate having a $700 computer that works most of the time and then randomly restarts!
My System SpecsSystem Spec
03 Apr 2015   #55
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Run the tool and upload the new logs, I'll take a look at the event logs.
My System SpecsSystem Spec
03 Apr 2015   #56
benbrockn

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by Boozad View Post
Run the tool and upload the new logs, I'll take a look at the event logs.
Which tool?

Also, I'm looking at my BIOS and I have some options I've never heard of before. Maybe on of them is the culprit? I've tried everything else I can think of (Also, If you know what any of them mean can you let me know?)


-- IGX Config (In the BIOS_2 picture, it has UMA - What's that?)
-- Load Line Control
-- AMD C1E Support
-- AMD C6 Support
-- AMD K8 Cool&Quiet
-- AMD APM Master Mode
-- CPU Core Control (Can I just make it manual, I want to use all cores anyway)
-- HPET Support (Can I disable this? I read that it mostly helps sync audio/video when streaming, but I don't care about streaming)
-- Hardware Thermal Control (Should I keep it enabled or disable it?)


Attached Thumbnails
Immediate restart w/ dump files but no BSOD-bios_1.jpg   Immediate restart w/ dump files but no BSOD-bios_2.jpg   Immediate restart w/ dump files but no BSOD-bios_3.jpg   Immediate restart w/ dump files but no BSOD-bios_4.jpg  
My System SpecsSystem Spec
04 Apr 2015   #57
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by benbrockn View Post
Which tool?
Sorry, this one. I forgot we weren't in the BSOD section.
download
I'll have to find your motherboard manual and have a look through what's what. Leave it with me and I'll get back to you. Run that tool in the meantime and post up the resulting .zip file so we can have a look through your system.
My System SpecsSystem Spec
04 Apr 2015   #58
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

  • UMA on the Internal Graphics Mode allocates memory from the system memory to the onboard graphics controller. Considering you're using a dedicated GPU I'd set that to Disabled.
  • Leave Load Line Control as Auto.
  • Leave C1E as Disabled.
  • K8 Cool n Quiet allows the AMD Cool n Quiet driver to dynamically adjust the CPU clock and VID to reduce heat output and power consumption. May be worth testing with this function Disabled.
  • Leave APM (Application Power Management) Master Mode as is.
  • Core Control, I'd leave it as it is, but that's your call. You know what it does.
  • HPET Support is the High Precision Event Timer for Windows 7. Your call whether you disable it, you can always re-enable it I suppose.
  • Hardware Thermal Control reduces the core voltage and and ratio if your CPU is overheating. If your temperatures are good this shouldn't be a problem.
Source
My System SpecsSystem Spec
04 Apr 2015   #59
benbrockn

Windows 7 Professional 64-bit
 
 

In BIOS I only changed two settings:

-- Internal Graphics Mode to Disabled (instead of UMA)
-- K8 Cool&Quiet to disabled (instead of enabled)

It seemed like Windows & Steam booted a few seconds faster.

I re-ran that tool and attached is today's zip file (04 April) along with the results of the test I ran on 30 March (just to compare them if needed).


Attached Files
File Type: zip 350D-Sat_04_04_2015_132748_10.zip (638.3 KB, 1 views)
File Type: zip 350D-Mon_03_30_2015_101557_10.zip (456.1 KB, 0 views)
My System SpecsSystem Spec
04 Apr 2015   #60
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Have I asked you previously if you have a Kingston Data Traveler plugged into your system?
Code:
  Event[7293]:
    Log Name: System
    Source: Microsoft-Windows-Kernel-PnP
    Date: 2015-04-02T18:05:05.312
    Event ID: 219
    Task: N/A
    Level: Warning
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: 350D
    Description: 
  The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_KINGSTON&PROD_DATATRAVELER_2.0&REV_1.00#0014780D8CF15A8718010298&0#.
  
  Event[7294]:
    Log Name: System
    Source: Service Control Manager
    Date: 2015-04-02T18:05:05.870
    Event ID: 7036
    Task: N/A
    Level: Information
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: 350D
    Description: 
  The Software Protection service entered the stopped state.
  
  Event[7295]:
    Log Name: System
    Source: Service Control Manager
    Date: 2015-04-02T18:05:06.093
    Event ID: 7036
    Task: N/A
    Level: Information
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: 350D
    Description: 
  The Windows Driver Foundation - User-mode Driver Framework service entered the running state.
  
  Event[7296]:
    Log Name: System
    Source: Service Control Manager
    Date: 2015-04-02T18:05:15.820
    Event ID: 7036
    Task: N/A
    Level: Information
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: 350D
    Description: 
  The Application Information service entered the running state.
  
  Event[7297]:
    Log Name: System
    Source: Microsoft-Windows-UserPnp
    Date: 2015-04-02T18:08:54.455
    Event ID: 20011
    Task: N/A
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: 350D
    Description: 
  Device action request for device 'USB\VID_0951&PID_1607\0014780D8CF15A8718010298' was vetoed by 'STORAGE\Volume\_??_USBSTOR#Disk&Ven_Kingston&Prod_DataTraveler_2.0&Rev_1.00#0014780D8CF15A8718010298&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}' with veto type 5.
  
  Event[7298]:
    Log Name: System
    Source: Microsoft-Windows-UserPnp
    Date: 2015-04-02T18:09:11.596
    Event ID: 20011
    Task: N/A
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: 350D
    Description: 
  Device action request for device 'USB\VID_0951&PID_1607\0014780D8CF15A8718010298' was vetoed by 'STORAGE\Volume\_??_USBSTOR#Disk&Ven_Kingston&Prod_DataTraveler_2.0&Rev_1.00#0014780D8CF15A8718010298&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}' with veto type 5.
  
  Event[7299]:
    Log Name: System
    Source: Microsoft-Windows-UserPnp
    Date: 2015-04-02T18:09:35.637
    Event ID: 20011
    Task: N/A
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: 350D
    Description: 
  Device action request for device 'USB\VID_0951&PID_1607\0014780D8CF15A8718010298' was vetoed by 'STORAGE\Volume\_??_USBSTOR#Disk&Ven_Kingston&Prod_DataTraveler_2.0&Rev_1.00#0014780D8CF15A8718010298&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}' with veto type 5.
  
  Event[7300]:
    Log Name: System
    Source: Microsoft-Windows-UserPnp
    Date: 2015-04-02T18:10:05.060
    Event ID: 20011
    Task: N/A
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: 350D
    Description: 
  Device action request for device 'USB\VID_0951&PID_1607\0014780D8CF15A8718010298' was vetoed by 'STORAGE\Volume\_??_USBSTOR#Disk&Ven_Kingston&Prod_DataTraveler_2.0&Rev_1.00#0014780D8CF15A8718010298&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}' with veto type 6.
  
  Event[7301]:
    Log Name: System
    Source: Service Control Manager
    Date: 2015-04-02T18:12:27.021
    Event ID: 7036
    Task: N/A
    Level: Information
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: 350D
    Description: 
  The Portable Device Enumerator Service service entered the stopped state.
  
  Event[7302]:
    Log Name: System
    Source: Service Control Manager
    Date: 2015-04-02T18:15:32.569
    Event ID: 7036
    Task: N/A
    Level: Information
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: 350D
    Description: 
  The Application Experience service entered the stopped state.
  
  Event[7303]:
    Log Name: System
    Source: Microsoft-Windows-Kernel-General
    Date: 2015-04-02T18:23:18.952
    Event ID: 12
    Task: N/A
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: 350D
    Description: 
  The operating system started at system time ?2015?-?04?-?02T22:23:17.844798900Z.
  
  Event[7304]:
    Log Name: System
    Source: Microsoft-Windows-FilterManager
    Date: 2015-04-02T18:23:21.776
    Event ID: 6
    Task: N/A
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: 350D
    Description: 
  File System Filter 'FileInfo' (6.1, ?2009?-?07?-?13T19:34:25.000000000Z) has successfully loaded and registered with Filter Manager.
  
  Event[7305]:
    Log Name: System
    Source: Microsoft-Windows-FilterManager
    Date: 2015-04-02T18:23:25.956
    Event ID: 6
    Task: N/A
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: 350D
    Description: 
  File System Filter 'aswSnx' (6.0, ?2015?-?03?-?02T08:15:28.000000000Z) has successfully loaded and registered with Filter Manager.
  
  Event[7306]:
    Log Name: System
    Source: Microsoft-Windows-FilterManager
    Date: 2015-04-02T18:23:26.003
    Event ID: 6
    Task: N/A
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: 350D
    Description: 
  File System Filter 'aswSP' (6.0, ?2015?-?03?-?02T08:28:40.000000000Z) has successfully loaded and registered with Filter Manager.
  
  Event[7307]:
    Log Name: System
    Source: EventLog
    Date: 2015-04-02T18:23:35.000
    Event ID: 6008
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: 350D
    Description: 
  The previous system shutdown at 6:21:47 PM on ?4/?2/?2015 was unexpected.
  
  Event[7308]:
    Log Name: System
    Source: EventLog
    Date: 2015-04-02T18:23:35.000
    Event ID: 6009
    Task: N/A
    Level: Information
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: 350D
    Description: 
  Microsoft (R) Windows (R) 6.01. 7601 Service Pack 1 Multiprocessor Free.
  
  Event[7309]:
    Log Name: System
    Source: EventLog
    Date: 2015-04-02T18:23:35.000
    Event ID: 6005
    Task: N/A
    Level: Information
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: 350D
    Description: 
  The Event log service was started.
  
  Event[7310]:
    Log Name: System
    Source: EventLog
    Date: 2015-04-02T18:23:35.000
    Event ID: 6013
    Task: N/A
    Level: Information
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: 350D
    Description: 
  The system uptime is 17 seconds.
  
  Event[7311]:
    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 2015-04-02T18:23:36.000
    Event ID: 1001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: 350D
    Description: 
  The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000124 (0x0000000000000000, 0xfffffa8007cd78f8, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\040215-19250-01.dmp. Report Id: 040215-19250-01.
My System SpecsSystem Spec
Reply

 Immediate restart w/ dump files but no BSOD




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
No dump file after BSoD. Dump files ARE enabled
I've been having BSoD's for well over a year now, once or twice almost every day. I've tried multiple times to figure out whats wrong but... I dont have ANY dump files. I've followed instructions on how to enable them but it still doesn't create a file. Im really hoping you all can help me out...
BSOD Help and Support
System freezes after BSOD memory dump, cannot shut down or restart...
Hi everyone, So I've been getting a BSOD on my system when I play certain video files, mostly *.mp4. BSOD error is always the same and involves my ATI graphics drivers, particularly atimpag.sys. Now I've figured out that the error only happens when I have my switchable graphics system set up to...
BSOD Help and Support
BSOD on restart, Black screen when playing any game (dump included)
Lately I've been getting a "Display driver has stopped responding" warning on desktop for light applications. On any game, whether running on low graphics (less power) or not, it will suddenly go Black and restrart my PC, then it will get to a BSOD after the windows loading logo is finished,...
BSOD Help and Support
BSOD & Mem Dump on every shut down & restart
Hi and thank you in advance for looking over this problem for me. I can provide you with any additional information you may need. Below is what information comes to mind as of right now and the things I have done to try and correct this issue already. This version of windows is a fresh...
BSOD Help and Support
BSOD on restart and shutdown, dump files attached
hello, my pc is getting a BSOD whenever I restart or shutdown, apart from those times it runs perfectly well. I recently relocated my page file off of my SSD onto one of my other HDD's but have allocated the same size of page file. Apart from that change I havent installed or done anything...
BSOD Help and Support
need help with bsod and dump files
hello, i get bsod's all the time, ive added the dump files. please help me.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:07.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App