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Windows 7: Immediate restart w/ dump files but no BSOD

18 Apr 2015   #71
benbrockn

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by Boozad View Post
The voltages look OK. The 12V is a little low but allowable. If you need any guidance reinstalling Windows have a look here Clean Install Windows 7
Thanks, I don't need help reinstalling Windows, but I might need help trying to use the Windows repair tools. I popped the Windows installation CD in, and was going to try the repair option first before I reinstalled it. I got to this screen and my operating system isn't listed, weird. It says to load drivers, but where do I load them from? And which ones? The motherboard or graphics card is the only drivers I think I had for this pc.




Attached Thumbnails
Immediate restart w/ dump files but no BSOD-img_20150418_150121.jpg  
My System SpecsSystem Spec
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18 Apr 2015   #72
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

That looks like it isn't seeing your hard drive if it's asking you to load drivers. I'd go straight for the clean install route.
My System SpecsSystem Spec
18 Apr 2015   #73
benbrockn

Windows 7 Professional 64-bit
 
 

So far so good, no restart yet, but seeing as it happened randomly in the previous install, I'm not sure how long I should wait until I can call it "solved".
My System SpecsSystem Spec
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19 Apr 2015   #74
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Give it as long as you like, the thread will still be here. It's good to hear everything seems stable so far, any problems just let us know straight away. We'll be here.
My System SpecsSystem Spec
19 Apr 2015   #75
andrew129260

Windows 10 Pro
 
 

Just to add here, Make a list of any software you had installed before, and then slowly add each software back, until you experience an issue. That is what I would do, just a suggestion. It looks like you already wiped though.
My System SpecsSystem Spec
20 Apr 2015   #76
benbrockn

Windows 7 Professional 64-bit
 
 

I added programs back one by one, creating a restore point between each one. It seems fine so far. I only had one actual BSOD, it was when I started up Perfect Dark for the first time. After I rebooted, all was well, and was able to start up the game. Attached is a link to the MEMORY.dmp file found in the Windows folder (not in minidump). The file originally is 608MB to which I am unable to upload on these forums so that is why I posted a link instead, the link goes to a Ultra-compressed 7zip file that is only 83MB. Also attached is an easier-to-read html report from bluescreenview.

http://www.mediafire .com/download/4b48534yed6wea6/MEMORY.7z


Attached Files
File Type: zip report1.zip (890 Bytes, 1 views)
My System SpecsSystem Spec
21 Apr 2015   #77
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

It's a Kernel memory dump, can you configure to record small memory dumps.
  1. Open Advanced System Settings
  2. Click on Settings in Startup & Recovery
  3. Make sure both boxes indicated below are checked
  4. In the dropdown box ensure you're set to record Small Memory Dumps
My System SpecsSystem Spec
21 Apr 2015   #78
benbrockn

Windows 7 Professional 64-bit
 
 

Quote   Quote: Originally Posted by Boozad View Post
It's a Kernel memory dump, can you configure to record small memory dumps.
  1. Open Advanced System Settings
  2. Click on Settings in Startup & Recovery
  3. Make sure both boxes indicated below are checked
  4. In the dropdown box ensure you're set to record Small Memory Dumps
Originally, it was on the Small Memory Dump. Windows Update ran a few times, I think it might have reset it to the Kernel Memory Dump. I'll change it back.

(1) Other than the size, what is the difference between the two memory dumps? Is one more useful? Does the bigger one have more needed information?

(2) Also, I'm going to delete the link. Could the Kernel Memory Dump contain files/passwords/other private or vulnerable information?
My System SpecsSystem Spec
21 Apr 2015   #79
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Kernel dumps contain a lot more information than mini dumps, but it's debatable whether they can provide the information needed to solve the issue. I for one am pretty much useless at reading Kernel dumps. They don't contain personal information, don't worry about that, they just contain tons of info about what's going on inside the kernel itself.

The next time you get a BSOD upload new logs, given that you're still getting them following a clean installation of Windows and your hardware has passed all of the diagnostic and stress tests I'm beginning to think we're narrowing it down to your PSU or motherboard.
My System SpecsSystem Spec
21 Apr 2015   #80
benbrockn

Windows 7 Professional 64-bit
 
 

The PSU or motherboard? I doubt it is the PSU though, the motherboard - it's possible, I haven't tested out the USB 3.0 headers since the clean install. But so far the original restarts and reports of "hardware failure" are no longer happening. This current BSOD read that it was a possible driver error, and it hasn't resurfaced yet. I think that it was a bad install of Windows and the current one is unrelated, just happenstance.
My System SpecsSystem Spec
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 Immediate restart w/ dump files but no BSOD




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