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Windows 7: Blue screen.....cannot log in.

02 Apr 2015   #1
legendary70

Windows 7 64
 
 
Blue screen.....cannot log in.

Hello.

HP Pavilion Athlon II x4 2.9. 10 RAM. 750 HDD. Radeon HD 5770. Razer Anansi keyboard. Razer Naga mouse.

OK short and sweet.

my grandson spilled coffee on my razer keyoboard not the mouse. i tried to turn it over and bang it gently on a towel to get any coffee out. as soon as i turned it over my son started to touch several keys at the sametime with his open hands. just pushing down on all keys. the comp froze and vertical lines showed up on the screen and then the blue screen of death came out. I turned it off and turned it back on. It would not turn on. I kept trying until finally it did. But then it would not let me log in. I kept putting in my password (yes i was putting in the correct PW) tried over and over until finally it let me in. then the razer would not work properly so I hooked up a dell keyboard and it worked fine. But my razer mouse would not scroll....why....i have no idea....the mouse did not get coffeee on it. the comp now runs slow and just works weird now. I turned it off last night to restore it in the hopes it would go back to working condition like it was before the coffee. (no coffee got on the comp). now it wont accept my password again. I have tried over and over and wont let me in. sometimes it tries to log me in. the little circle icon comes up like it logging me on ......but does not. What is going on? What can I do? thx.


My System SpecsSystem Spec
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02 Apr 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

As it is a desktop, coffee on keyboard may damage the keyboard only and nothing else. You may need to apply another keyboard in this case.

Can you post a camera snap of the blue screen? It is impossible to say anything about a BSOD with no info.
My System SpecsSystem Spec
02 Apr 2015   #3
legendary70

Windows 7 64
 
 

well the blue screen came out right after the spill. it has not occurred after. I put a dell keyboard on it. it works fine. the problem is the comp will not take the password to log in. Yes I am putting in the right password. ideas?
My System SpecsSystem Spec
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02 Apr 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

At this stage it is not a BSOD issue anymore. I will request the mods to move this thread elsewhere so that you can get assistance of the right experts.
My System SpecsSystem Spec
02 Apr 2015   #5
remm

Win 7 Ultimate 64-bit
 
 

I am no expert but I am wondering if the keyboard getting wet caused a short that sent an electrical zap through the keyboard port, perhaps causing the mobo to become electronically charged for a split second, which in turn corrupted Windows. Especially if your grandson was banging on keys at the same time.

Maybe this will help with the PW problem: Windows 7 Won't accept my password. - Microsoft Community

If that gets you successfully in, I'd suggest running sfc /scannow from an elevated command prompt to be sure all the Windows files are ok.
My System SpecsSystem Spec
06 Apr 2015   #6
legendary70

Windows 7 64
 
 

I got in. thx.

sfc/scannow? thx.
My System SpecsSystem Spec
06 Apr 2015   #7
remm

Win 7 Ultimate 64-bit
 
 

Yes. If you aren't familiar with the command or switches, please see this: SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
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 Blue screen.....cannot log in.




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