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Windows 7: I can't get into windows and startup repair doesn't work

05 Apr 2015   #1
infiniteloop

windows 7 home premium 64bit
 
 
I can't get into windows and startup repair doesn't work

Hi, and thank you for your time.

Guess I'll start from the beginning. My laptop (Asus x401u windows 7 home premium 64bit) was abruptly disconnected from it's power source, and I haven't been able to get into windows since. Upon startup i'm sent to the windows error recovery screen with two options available: "Launch startup repair (recommended)" and "Start windows normally".

Upon selecting the first option windows attempts to load files ultimately resulting in a black screen with the cursor appearing several minutes later, requiring a hard shutdown (holding the power button).

Upon selecting the second option windows tries to start, but ultimately fails, ending with a quick flash of a blue error screen (pic related), then reboots, taking me back to the windows error recovery screen.

Now, after having no luck with those two methods, I went to the advanced boot options, which offers the following 12 selections:

1. repair your computer(which attempts to load files and ends in another black screen),

2. Safe mode (which attempts loading files but gets stuck at "\ Windows\ System32\ drivers\CLASSPNP.SYS", then reboots to windows error recovery screen,

3. Safe mode with networking (same result as safe mode),

4. Safe mode with command prompt (again, same result),

5. Enable boot logging (haven't tried it),

6. Enable low res video (640x480) (seems irrelevant),

7. Last known good configuration (advanced) (windows attempts to start, but again reboots to windows error recovery screen),

8. directory services restore mode (haven't tried this),

9. Debugging mode (I'm no developer, so haven't tried this either),

10. Disable auto restart on system failure (this is how I got the screenshot of the blue error screen),

11. Disable driver signature enforcement ( haven't tried this either),

12. Start windows normally.

Now, since I can't use the repair tools or safe mode, I tried to boot from usb (no disk drive) and even that didn't work.

Phew! Okay, since none of that worked, here I am. I'm at my wits end, and almost out of hope.

Any and all help and/ or advice will be greatly appreciated!!

Thanks again for your time.

I can't get into windows and startup repair doesn't work-rotated.jpg




My System SpecsSystem Spec
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05 Apr 2015   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
What exactly do you mean by "abruptly" was the battery removed while powered on ?
Also your attachment is upside down could you please edit your question with an edited/ rotated image and re-upload it ?
My System SpecsSystem Spec
05 Apr 2015   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Oh I forgot to see if you reviewed this,
Troubleshooting Windows 7 Failure to Boot
My System SpecsSystem Spec
.

05 Apr 2015   #4
infiniteloop

windows 7 home premium 64bit
 
 

Hi and thanks for the quick reply!
Yes, my battery was disconnected.
Not sure how to change the picture
orientation but I'll try. I'm on my
android phone since my computer
Whacked out, so I'm unsure exactly
how to do things and responses might
Be a bit slow( small screen).
My System SpecsSystem Spec
05 Apr 2015   #5
infiniteloop

windows 7 home premium 64bit
 
 

Yes! That's the exact screen. And yes, I've gone over that linked thread several times. Thanks for the pic.
My System SpecsSystem Spec
05 Apr 2015   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
You might say what command prompt says here,
Partition - Mark as Inactive
My System SpecsSystem Spec
05 Apr 2015   #7
infiniteloop

windows 7 home premium 64bit
 
 

Ok, but i can't get into safe mode so how do i use a command prompt?
My System SpecsSystem Spec
05 Apr 2015   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Startup repair with installation media via disk or usb will offer command prompt option,
Startup Repair
My System SpecsSystem Spec
05 Apr 2015   #9
infiniteloop

windows 7 home premium 64bit
 
 

I can't use startup repair as selecting this leads to a black screen. Can't use safe mode as that loops back to windows error recovery. Sooo...
My System SpecsSystem Spec
05 Apr 2015   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Do you have a installation disk ?
Do you have access to another 64 bit computer ?
My System SpecsSystem Spec
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 I can't get into windows and startup repair doesn't work




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