|05 Apr 2015||#1|
I can't get into windows and startup repair doesn't work
Hi, and thank you for your time.
Guess I'll start from the beginning. My laptop (Asus x401u windows 7 home premium 64bit) was abruptly disconnected from it's power source, and I haven't been able to get into windows since. Upon startup i'm sent to the windows error recovery screen with two options available: "Launch startup repair (recommended)" and "Start windows normally".
Upon selecting the first option windows attempts to load files ultimately resulting in a black screen with the cursor appearing several minutes later, requiring a hard shutdown (holding the power button).
Upon selecting the second option windows tries to start, but ultimately fails, ending with a quick flash of a blue error screen (pic related), then reboots, taking me back to the windows error recovery screen.
Now, after having no luck with those two methods, I went to the advanced boot options, which offers the following 12 selections:
1. repair your computer(which attempts to load files and ends in another black screen),
2. Safe mode (which attempts loading files but gets stuck at "\ Windows\ System32\ drivers\CLASSPNP.SYS", then reboots to windows error recovery screen,
3. Safe mode with networking (same result as safe mode),
4. Safe mode with command prompt (again, same result),
5. Enable boot logging (haven't tried it),
6. Enable low res video (640x480) (seems irrelevant),
7. Last known good configuration (advanced) (windows attempts to start, but again reboots to windows error recovery screen),
8. directory services restore mode (haven't tried this),
9. Debugging mode (I'm no developer, so haven't tried this either),
10. Disable auto restart on system failure (this is how I got the screenshot of the blue error screen),
11. Disable driver signature enforcement ( haven't tried this either),
12. Start windows normally.
Now, since I can't use the repair tools or safe mode, I tried to boot from usb (no disk drive) and even that didn't work.
Phew! Okay, since none of that worked, here I am. I'm at my wits end, and almost out of hope.
Any and all help and/ or advice will be greatly appreciated!!
Thanks again for your time.
|My System Specs|
|05 Apr 2015||#4|
Hi and thanks for the quick reply!
Yes, my battery was disconnected.
Not sure how to change the picture
orientation but I'll try. I'm on my
android phone since my computer
Whacked out, so I'm unsure exactly
how to do things and responses might
Be a bit slow( small screen).
|My System Specs|
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