New
#1
Windows reboots undefinitely and Safemode doesn't work
Hello,
Today I have worked on my PC, everything was fine, and when I finished I shut it down. After 2 hours I opened it back, and when it got to the windows 7 logo screen, it showed a little part of it after which it restarted. This happened several times.
After a crash, before the logo screen I would get to choose the option to launch startup repair, along with start windows normally. When I chose the first one, I would get to a window called System Recovery Options. Here, both my keyboard and my mouse stopped to function (keyboard got innactive but mouse was still flashing; keyboard is on USB, mouse on PS/2, and keyboard worked just fine before this menu), so, the only solution was to reboot.
After that, I looked in the BIOS options, but with no success, as I already had enabled legacy USB support and keyboard USB support. Tried to load a failsafe configuration, then an optimized one, with no success.
After that, before the logo screen, I pressed F8 and got to a menu with the options: repair your computer (which was equivalent to launch startup repair, so it failed with no mouse and keyboard working), safe mode, safe mode with networking/command prompt (all 3 failed, they stopped at system32/drivers/classpnp.sys; did a little research regarding this one, so first I renamed it, but those safemodes stopped just at the driver before this one, meaning probably the driver that loads after classpnp.sys may have a problem; after that, i renamed the drivers folder and took another drivers folder from another 32 bit windows 7 system, with no success - all those operations done in Ubuntu, as I use it on dual systems Grub Boot and Ubuntu works just fine, enable boot logging (which would create ntbtlog.txt, but it failed to create, probably because of the reason explained here: Ntbtlog.txt File Not Written When Boot Logging Is Enabled ); last good known configuration (which did nothing important); disable automatic restart on system failure (which would give me a blue screen with "a problem has been detected and windows has been shut down to prevent damage to your computer....***STOP: 0x0000007B (0xC877EB58, 0xC0000034, 0x00000000, 0x00000000)") and disable driver signature enforcement (which again did nothing).
So, I decided to use a live CD, but because I didn't have the DVD at me, I decided to use an USB stick with the operating system on it. I inserted it, boot from it, and again, on the language select screen, mouse and keyboard stopped functioning. After that, I did a recovery USB, following Windows 7 - Create a system repair USB key from another system with windows 7 32 bit, and again, same failure because of mouse and keyboard.
After that, I entered Ubuntu, opened the Gpart program, scanned my both NTFS windows partitions and the System Reserved one, they had no problems, after I used ntfsfix on them (they were located on /dev/sda1, /dev/sda2, /dev/sda3), and still there was no problem.
I mention I did a memory check using memcheck from GRUB, and it was no problem, and 2 weeks ago I did a full windows hard disk scan for errors, few bad blocks were spotted and "fixed" (probably by fix it means they are checked so nothing will be written there in the future).
I am very sorry for this wall of text (where I described everything I have tried to make it work, with no success), and hopefully I will be getting helpful replies to put my system back to work.
Thank you a lot for your time and answers!
Yours,
emilyan2010