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Windows 7: Updates causing Windows boot failure

11 Apr 2015   #1
tonyb959

Windows 7 Home Premium 64bit
 
 
Updates causing Windows boot failure

Having troubles with windows update, basically it updates all hunky dory, then Windows fails to start. I get startup recovery and the only thing that gets it working again is system restore.

Less basically:

From the beginning then, Windows updated automatically, but on the restart I had the options for startup repair, or start windows normally. Starting normally just loops it back to this page. I used the fix automatically option, but that failed, so I used system restore to get it back up and running and disabled automatic updates.

I waited until the March updates were released in the hope that a fix had been issued, but it's still occurring. Weirdly it seems to update fine, it goes through the usual restart/configure etc routine and loads to the desktop, and even restarts ok if I do that straight away. But if I use it for a little while and then restart, I'm dragged back to startup repair. Figured something on my system was broken, so I ran SFC, which found unfixable errors. Whether that's connected or not I couldn't say. But it prompted me to try a repair install with the Windows DVD that came with my system. SFC log is attached.

This failed, with the error "This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows”. My installed version is 64bit home premium, as is the DVD, so I'm stumped on that one also. Some googling suggests that it's something to do with AHCI drivers not being loaded, but the fixes for that were beyond my competence level. Registry editing is not my thing. *edit* Also noticed from one of the tutorials that I can't do a repair install with OEM Windows, probably explains that problem.

I've narrowed it down to one of the updates in the picture 'Insupdates.png'. Sorry, I know that's probably not as helpful as knowing the exact one, but it takes a little time for the problem to manifest.

So my questions are; can I safely reinstall Windows from the DVD if I need to? Would that even fix it? Better yet, is there a way to fix this without having to reinstall?

Many thanks in advance.




Attached Thumbnails
Updates causing Windows boot failure-insupdates.png  
Attached Files
File Type: txt sfcdetails3.txt (165.9 KB, 2 views)
My System SpecsSystem Spec
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11 Apr 2015   #2
gregrocker

 

When Windows Updates cause unbootable Win7, System Restore to before they were done and then install them in small groups or singly to isolate the problem update. If it won't install start a Support case on Windows Update website which offers free email support.

You may need to make a new System Repair Disk or obtain media for your licensed version as discussed in Step 1 of Clean Reinstall Windows 7.

You can do a Repair Install on Factory OEM, you just need retail installation media for your version and not the Recovery disks.

But if you haven't done one yet then I'd opt for the vastly superior Clean Reinstall Windows 7. Everything needed is in the blue link to get and keep and perfect install.
My System SpecsSystem Spec
11 Apr 2015   #3
tonyb959

Windows 7 Home Premium 64bit
 
 

Yeah, I figured a clean reinstall would be the best option, though I'd have liked to avoid it. This makes me sad.

Any idea what caused this problem, or is it just one of those things? First time I've ever had something break so badly in Windows, perhaps I'm just lucky.
My System SpecsSystem Spec
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11 Apr 2015   #4
KiNtesS

Windows 7 (32 bit)
 
 

I'm having same problem last night in my lappy .,
What i did last night after this stupid update, login with safe mode then i have Windows 7 OEM files in my hard drives partition, trying to install and it was about to done almost 95% nd then during last reboot for apply registry settings it suddenly shut down nd same old problem keep restarting nd just for 5 to 7 seconds, now m going made now I can't even unable to login with safe mode it keep asking me for restart to appy changes nd thus it's keep looping ... I don't know what to do now, i have bootable windows flash drive too but unable to repair through it, my lapy just ignores it nd asking for similar repair disc Updates causing Windows boot failure

Help me guys what to do
My System SpecsSystem Spec
11 Apr 2015   #5
gregrocker

 

Well you need to be able to boot a disk to System Recovery Options in order to System Restore, or if that fails to rescue your files via Copy & Paste - in Windows Recovery Console to do a Clean Reinstall Windows 7.

I understand that your lappies refuse to start but please realize that the failure to boot a disk is almost always a user failure. If it won't respond to holding down the one-time BIOS Boot Menu key at startup, then try entering BIOS setup to set the CD, DVD or flash stick drive first to boot. If none of these work, reset the BIOS to defaults and try again.

You can burn a System Repair Disk on another PC of the same bit version, or obtain Win7 installation media (which includes the repair console) as discussed in Step 1 of Clean Reinstall Windows 7.

No need to to be upset about needing to reinstall when you have the factory install because that is the worst install one can possibly have to begin with, and if you follow the tutorial steps above you will have the best install of an OS in the world. Over 1.3 million others have used that tutorial without a single complaint or problem!

So calm down, if you want to try to repair we will get you through it. If you want to reinstall you'll have the best OS install of all your friends. Keep us posted on your progress and focus on the tasks at hand and steps in blue link tutorials.
My System SpecsSystem Spec
12 Apr 2015   #6
KiNtesS

Windows 7 (32 bit)
 
 

Thax mate for replying in quick time., i'll going to do it sureUpdates causing Windows boot failure
My System SpecsSystem Spec
12 Apr 2015   #7
tonyb959

Windows 7 Home Premium 64bit
 
 

Before I go ahead and do the reinstall, you're sure using the OEM disc will be ok? It's a proper Microsoft issued disc, no factory bloatware funny business. I'd feel more comfortable using that than torrenting an ISO image.
My System SpecsSystem Spec
12 Apr 2015   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

A proper Microsoft Windows 7 OEM DVD will work just fine.
At least they do for me.
My System SpecsSystem Spec
12 Apr 2015   #9
tonyb959

Windows 7 Home Premium 64bit
 
 

Smashing, in that case I'll get cracking, once my back up is complete. Just to be sure, disconnecting my secondary hdd is still recommended? Would badness ensue if I left it attached?
My System SpecsSystem Spec
12 Apr 2015   #10
tonyb959

Windows 7 Home Premium 64bit
 
 

All done, unplugged second HDD and it was redetected with no problems. That was a relief, as getting Windows to recognise it the first time around was a major faff. Thank you for the help and tutorials, took a lot of the fear out of it.

*walks away grumbling about how bloody annoying forgetting the firefox sync password is while desperately trying to remember all those saved passwords...*
My System SpecsSystem Spec
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