New
#1
Laptop hard freezing
Hi, I have just reinstalled Windows 7 on a HP laptop and I'm getting random hard freezes (can't do anything, mouse won't move, keyboard doesn't work, no BSOD, just frozen screen) and have to reboot to make it work again.
Does the OS save any data on errors/freezes like this even that there are no BSODs? Where should I look? Do you know what could be the reason or what usually is the reason for the hard freezing?
Thank you!