windows 7 freezing


  1. gordie
    Posts : 82
    both 32 and 64
       New #1

    windows 7 freezing


    I have a friend that has a dual core acer desktop running 3 gigs of ram and 64 bit Windows 7 home premium and she telling that it freezes sometimes it will automatically restart or just freeze any suggestions I tried googling but haven't found the answer to the problem
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello gordie mate try running these on the offending machine for starters in safe mode (power off then power on while tapping F8)
    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
    https://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2
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  4. gregrocker
    Posts : 50,642
       New #3

    Work through these Troubleshooting Steps for Windows 7 which almost always uncover this problem's cause.
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  6. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #4

    Thanks Greg - my next port of call if those scans did nothing
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