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Windows 7: Some desktop files and folders not showing up

27 Apr 2015   #1
musik7

Windows 7 Enterprise 64 bit
 
 
Some desktop files and folders not showing up

I work in IT, and one of my end users has an issue where she has a number of files and folders in the desktop folder of her user directory, but only about 1/2 to 2/3 of them are actually showing up on her desktop. I have ruled out the following:
- I have set the desktop to auto-arrange to see if there were any items off the screen.
- The number of items that are showing doesn't even fill the desktop, so there aren't any items off the screen.
- I have verified that the "Show desktop items" option is selected.
- I have verified that none of the items are marked as hidden.
- This is a brand new machine with a fresh image, so there are no viruses on it.
- I have also tried rebooting, with no luck.

Thanks in advance for the help.


My System SpecsSystem Spec
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27 Apr 2015   #2
gregrocker

 

Were these dragged to the Desktop Favorites link in Explorer bar as I have had these not show up on Desktop in the past?

Best to browse in via C to User's Desktop to see that they are there.

Also, are you using that exact path in the image or does it have User Desktop folder redirected to OneDrive or elsewhere like mine?
My System SpecsSystem Spec
27 Apr 2015   #3
musik7

Windows 7 Enterprise 64 bit
 
 

I just upgraded her to a new computer (old one was on Win7 as well), and she didn't have this issue on her old PC. When I copied her data, I copied it from C:\Users\Username\Desktop on her old PC, to the same directory on her new PC. I don't believe any of it was any kind of Favorites data, it was just typical data.
My System SpecsSystem Spec
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27 Apr 2015   #4
gregrocker

 

Try moving the files that do not show up on Desktop to Documents, then move them back.
My System SpecsSystem Spec
06 May 2015   #5
musik7

Windows 7 Enterprise 64 bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Try moving the files that do not show up on Desktop to Documents, then move them back.
That worked, thanks much.
My System SpecsSystem Spec
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 Some desktop files and folders not showing up




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