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Windows 7: Program works in one place but not another??

29 Apr 2015   #1
Hacb

Windows 7 Enterprise x64
 
 
Program works in one place but not another??

I have a program called shapeshifter which lets me copy more than one thing at at time- REALLY handy sometimes! however it works fine at school when i am on the school server, but when i open up my computer on my home network to do homework the program stops responding instantly, here is one of the crash reports if you need it:

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: D:\Users\00282095\AppData\Local\Apps\2.0\WQRGKMAG.1J5\KEXJRH0A.A91\shap..tion_8bd5f191cd226a32_0005. 0000_b1df2adf029e3827\Shapeshifter.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: Shapeshifter.exe
Application Version: 5.0.0.0
Application Timestamp: 50680b73
Hang Signature: c52b
Hang Type: 0
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 3081
Additional Hang Signature 1: c52b86ddaca717126cf2e11d6731d8ed
Additional Hang Signature 2: de16
Additional Hang Signature 3: de16f8fad328aaca46166cf54c77b7be
Additional Hang Signature 4: c52b
Additional Hang Signature 5: c52b86ddaca717126cf2e11d6731d8ed
Additional Hang Signature 6: de16
Additional Hang Signature 7: de16f8fad328aaca46166cf54c77b7be

what's wierd is that i installed it on my home network and it worked perfectly at home and school at first...

if someone could help me that would be great, this is becoming extremely annoying.


My System SpecsSystem Spec
.
29 Apr 2015   #2
Ganesh Ujwal

Windows 7 Ultimate x32
 
 

maybe your OS can't handle it.
is it x86 or x64 program?
My System SpecsSystem Spec
29 Apr 2015   #3
Hacb

Windows 7 Enterprise x64
 
 

the website said the installer installed x64 or x32 depending on the processor so i am assuming it is 64 bit since i am running a 64 bit OS
My System SpecsSystem Spec
.

29 Apr 2015   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

My System SpecsSystem Spec
29 Apr 2015   #5
Hacb

Windows 7 Enterprise x64
 
 

i have never had an error like on that page. also, all the sites i read about the program i am using said it was clean. i even just ran a scan with microsoft endpoint protection on the directory and it came up clean.
also the file described on the site starts with a lowercase "s" but this file starts with an uppercase "S"
My System SpecsSystem Spec
29 Apr 2015   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Have you tried uninstalling it & then making sure you have the 64 bit version & then reinstalling it.
My System SpecsSystem Spec
29 Apr 2015   #7
Hacb

Windows 7 Enterprise x64
 
 

I deleted the installer a few weeks back while trying to clear up my downloads folder, I also emptied the recycle bin so it is not there, I will re-download and re-install later when I get a chance
My System SpecsSystem Spec
02 May 2015   #8
Hacb

Windows 7 Enterprise x64
 
 

I have just re-installed the app, the installer gave no indications as to whether it was x64 or x32 and it is still crashing as it was before
My System SpecsSystem Spec
02 May 2015   #9
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Have a look at this website & read through it. There is also a Shapeshifter.exe fixer listed as well.

What's shapeshifter.exe?Best How to Fix shapeshifter.exe Error Guide
My System SpecsSystem Spec
02 May 2015   #10
Hacb

Windows 7 Enterprise x64
 
 

haven't seen any of these errors, just not responding type errors
My System SpecsSystem Spec
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 Program works in one place but not another??




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