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Windows 7: Help with error message on boot-up

03 May 2015   #1
runedog

Windows 7 Professional x64
 
 
Help with error message on boot-up

Can anyone tell me how to alleviate this, it happens on boot-up and repeats twice?

Many thanks

Please see attachment




Attached Images
Help with error message on boot-up-snap-2015-05-03-17.04.13.png 
My System SpecsSystem Spec
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03 May 2015   #2
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Try a clean boot and see if you can find the culprit.

Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
03 May 2015   #3
Ztruker

Windows 10 Pro X64
 
 

Download and run ProcessExplorer. It does not need to be installed.
Quote:
Drag-and-drop target to find an image. If you're not sure which application corresponds to which image in Process Explorer, click and drag the little gun sight icon on the Process Explorer toolbar, and drop it on any visible window to find out what process/image it is.
Once the error message is on the screen, start ProcessExplorer and drag the target icon and drop it on the error message window. It will show the process that generated that window highlighted in blue in the PE window.
My System SpecsSystem Spec
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03 May 2015   #4
runedog

Windows 7 Professional x64
 
 

Many thanks foryour replies chaps, I will give them a go.
Graham
My System SpecsSystem Spec
03 May 2015   #5
runedog

Windows 7 Professional x64
 
 

I have now found the process that causes the error, how to I stop that process starting at boot-up please?

Many thanks
My System SpecsSystem Spec
03 May 2015   #6
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Brink has these instructions in the Clean Startup tutorial link in post #2 that should help.

Quote:
9. After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration Utility (msconfig), and then uncheck the check box for the problem item until it can be.
If you need more help with a specific program, what program is it, and how did you find it ?
My System SpecsSystem Spec
03 May 2015   #7
runedog

Windows 7 Professional x64
 
 

Tried that via MsConfig but it still appears on boot-up.

I found the culprit through Process Manager but cannot stop it appearing?

Many thanks
My System SpecsSystem Spec
03 May 2015   #8
Ztruker

Windows 10 Pro X64
 
 

What is the process. Maybe it's a service? If so look at the Services tab in msconfig. Stop and disable it there.
My System SpecsSystem Spec
04 May 2015   #9
runedog

Windows 7 Professional x64
 
 

Hi, I have checked Services and the only non-MS one I have running is my anti-virus?

Many thanks
My System SpecsSystem Spec
04 May 2015   #10
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

You still haven't told us what the culprit process is, why ?

If you want to troubleshoot on your own, try MS Sysinternals Autoruns:
https://technet.microsoft.com/en-us/.../bb963902.aspx

best of luck, de
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 Help with error message on boot-up




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