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Windows 7: Reboot option on router homepage not working

11 May 2015   #1
pooksahib

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Reboot option on router homepage not working

Whenever my internet connection has seemed sluggish, I've cured it by rebooting the router – there's an option for this on the “192.168.1.1” page.

Strangely, however, this is no longer working. Although the normal screen message appears - “the router is rebooting, this may take a couple of minutes” - the connection icon in the system tray remains constant and you just know nothing is happening.

Can anyone suggest a possible cause/cure for this? My grateful thanks if you can.


My System SpecsSystem Spec
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11 May 2015   #2
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Just re boot the router manually.

Unplug it for 5 seconds then re connect it. Or flip the switch on the surge protector that I just know you have it connected to

Where did you get this router ? It should not be acting like that.
My System SpecsSystem Spec
11 May 2015   #3
pooksahib

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi AddRAM. Yes, I've unplugged whenever it's been necessary. It just bugs me that the 'router homepage' method has stopped functioning. It's the standard ISP-supplied router (TalkTalk).
My System SpecsSystem Spec
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11 May 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Routers stop behaving in time out of the blue. I guess the cheap ones at least do.

Did you try a factory reset yet? Might help. You will have to redo the setup though, like wireless settings, port forwarding etc, so maybe take a note of them.

Also, you can try a firmware update if there is any for your router.
My System SpecsSystem Spec
11 May 2015   #5
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Call them up, tell them to ship you out a new one.
My System SpecsSystem Spec
11 May 2015   #6
pooksahib

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Good suggestions, thanks. I've posted on the ISP's Q&A page so I'll wait for their comments.
My System SpecsSystem Spec
13 May 2015   #7
pooksahib

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Reset had no effect so they're sending me a new one. Thanks to you all for your time.
My System SpecsSystem Spec
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 Reboot option on router homepage not working




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