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Windows 7: Struggle for Permissions (User Profile Service *bricked*)

29 May 2015   #1
gabbagab

Windows 7 Home Premium 64 bit
 
 
Struggle for Permissions (User Profile Service *bricked*)

sup everyone, first time postin here, I'll try to make my post as informative and entertaining as possible!
for a TL:*DR version, scroll down to the bottom...

What happened so far:

My PC, after succesfully restarting from sleep mode had a stroke, stuff would load extremely slow until a few seconds later all programs (chrome, paint, steam, whatever) started spamming my screen with "Program doesnt respond, shutting down" messages, with the last message being "Windows encountered a critical error and will be shut down in one minute" without any "OK" or "shut down now" button.
To me that error message sounded like something caused by Malware, so I was kind of expecting a black screen with russian letters popping up telling me to pay some dosh to unlock my pc :*D
...but no, windows would simply try to reboot and fail in the process without any BSOD or error messages, over and over again.
At some point I decided to run a System Repair (accessing through F8 after safe mode wouldnt boot either) and it took my PC whole FOUR hours to finish it... that's where the fun began.
Windows managed to boot, yet i would get stuck on a black screen (BEFORE the User Profiles screen) with only my mouse cursor (at least i could move it!)
Not even the windows install DVD would work! It simply wouldn't load the Installation manager GUI, leaving me with the pretty blue default windows screen...
After googling on my Laptop for hours i came accross a post including this command:
cacls D:\Windows\System32 /E /T /C /G everyone:F
Hoping for the best, i tried it using cmd during the System Repair Mode and it actually worked (kinda).
Now the blue background would appear after booting Windows, yet my User accounts wouldn't, instead my HDD was going insane, with the screen occasionally turning black for a split second and after a minute or two, staying black, apparently the Malware was doing the best job possible of keeping me away. Safe Mode still wouldnt work either at this point, so i repeated the previous cacls command, but instead applied it to the whole Windows and Users folders and it actually worked! (...kinda)
I can now see my User Profiles, yet clicking on shows the infamous "User Profile Service failed to load" error.
After that, i tried safe mode again... and it worked! (for real this time) but here's the odd thing, instead of automatically logging into the default Admin account, i ended up in the Account selection screen from before! But this time, logging in worked and I could finally see my desktop!
Next, i followed THIS tutorial.
In fact, my User account had the .bak ending, deleted it and replaced the values, however that didn't help.
Now comes the crazy stuff, even creating a completely fresh account with Admin rights doesn't do anything, can't access it either!
So now my assumption is that the accounts themself are fine, however something is blocking the User profile Service from properly working (apprently it does under safe mode)
Cleaning with Kaspersky and MalwareBytes no Malware was found though... (guess i deleted it while i had the HDD plugged in into my laptop while i was removing stuff)
So now i am left with the hunt for wrong registry entries and missing permissions... but reading through various threads i am starting to run out of solutions to try out, that's why i am here, for the first time in my life, unable to fix a PC myself, asking on a forum for help, how embarassing :*D ...

P.S.: NO. i DON'T have any system restore points and i am NOT going to give up and reinstall my PC-imperium, which i was building and customizing over the past years without a proper fight! ...else i wouldn't even bother with all of this :*D

TL:*DR
-malware(?) kills permissions for a proper system start
-system repair nets a black screen (before user accounts popping up)
-assigned rights to important folders using cmd during system repair mode
-edited registry to fix user profile
-can choose and enter user profiles when starting safe mode (when it should automatically login into the default admin)
-new conclusion: a service related to user profiles still has no permissions OR something is completely bricked

UPDATE: just finished running sfc /scannow, says everything's fine... as if
UPDATE2: unlocking the hidden admin account of my windows 7, i actually managed to succesfully log in into it without using safe mode, my regular (admin) account still doesn't work, other, new created admin/standard accounts don't work either, the newly created user profiles don't even have a registry entry under ProfileList, things gettin crazy


My System SpecsSystem Spec
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29 May 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

My System SpecsSystem Spec
29 May 2015   #3
gabbagab

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by GokAy View Post
well i linked the tutorial in my post, it didn't help, and that tutorial basically does the same stuff that is explained in your link

editing a profile doesnt help
creating a new profile doesnt help either, since i cant login into it too
it doesnt even create a registry entry in the profilelist entry inside the registry
My System SpecsSystem Spec
.

29 May 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Well, I guess Repair Install is what you need. But please wait for others to comment.
My System SpecsSystem Spec
29 May 2015   #5
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Quote:
After that, i tried safe mode again... and it worked! (for real this time) but here's the odd thing, instead of automatically logging into the default Admin account, i ended up in the Account selection screen from before! But this time, logging in worked and I could finally see my desktop!
If i had that scenario i would try a Clean Startup to see if i can find a startup conflict.
Troubleshoot Application Conflicts by Performing a Clean Startup

If that and nothing else you try works, consider a Repair Install.
Quote:
Note
Do a Repair installation if:
  • A System Restore did not help fix your Windows 7.
  • There is no other easier option left that can fix your Windows 7.
  • You DO NOT want to do a Clean reinstall of Windows 7.
  • You DO want to preserve your user accounts, data, programs, and system drivers.

Source: Repair Install

When you have a good working system, consider creating periodic System Backup Images.
A Backup Image is a FULL "copy" of the OS partition, Restore Points are not a FULL "copy".
My System SpecsSystem Spec
29 May 2015   #6
gabbagab

Windows 7 Home Premium 64 bit
 
 

yeah i will consider a repair install as a last solution, even though it is basically the same as a full format and clean install with the User folder being backupped on an external drive (or am i completely wrong here?)

the clean startup probably wont help since i already have 95% of stuff disabled from autostart and non-microsoft services, but maybe the absolute minimal setting will do
My System SpecsSystem Spec
29 May 2015   #7
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Quote   Quote: Originally Posted by gabbagab View Post
yeah i will consider a repair install as a last solution, even though it is basically the same as a full format and clean install with the User folder being backupped on an external drive (or am i completely wrong here?)
I've never done a Repair Install, so i can't answer for sure.
The tutorial says it preserves programs and SYSTEM drivers ...

I use System Backup Images, and use those when i want to recover, or back-out changes i don't want ...
I don't store User data on the [C] partition, so i don't have to be concerned with losing any user data when i restore an image.

You can ask questions in the Repair Install tutorial.

hth
My System SpecsSystem Spec
29 May 2015   #8
GokAy

Windows 7 Ultimate x64 SP1
 
 

David, I haven't done a repair install myself either.

According to the tutorial: The System Drivers are kept but device drivers may need to be reinstalled.
My System SpecsSystem Spec
29 May 2015   #9
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Thanks for pointing that out, i edited my previous post.
Still, i would try a Repair Install if i had issues and had no better way to try and fix the problem(s).

That dang alien that wrote the tutorial can answer questions better than me
My System SpecsSystem Spec
29 May 2015   #10
gabbagab

Windows 7 Home Premium 64 bit
 
 

feels bad not being able to solve the last little bit having the problem pinpointed like that
considering that i managed (after many hours) to progress from a dead system with black screen to usable safe mode and usable hidden admin account

i will try at least another day or two of googling before finally giving up and using install repair :D
My System SpecsSystem Spec
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