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Windows 7: Computer freezes randomly

02 Jun 2015   #11
Windows Sniper

Windows 8.1
 
 

Quote   Quote: Originally Posted by hameedhudeen View Post
Isn't the stock cooler that comes with the processor enough to keep it cooled?
Yes it most cases it is.

However, mistakes can be made in the build process which would mean that the cooler is not correctly seated with the CPU, or there is not enough Thermalpaste / too much thermal paste for the contact to not transfer the heat away effectively.

(I have done this in previous builds, it can happen)


Also, this seems very related to your issue -- Asus M5A97 LE R2.0 Freezing Screen [Solved] - Asus - Motherboards or is it a coincidence?

Solution from that site --
Quote:
Try raising the DRAM voltage + 0.05, and the CPU/NB voltage to 1.18



My System SpecsSystem Spec
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02 Jun 2015   #12
hameedhudeen

Windows 7 Ultimate x64
 
 

OK so i disabled AMD Cool & Quiet and C1E, and Raised the voltage of DRAM by 0.05.
Now which CPU/NB voltage am I supposed to change?

This is my BIOS settings


and it shows the max value is 0.5V. Is this the voltage I am supposed to raise?
What am I supposed to do?
My System SpecsSystem Spec
02 Jun 2015   #13
Windows Sniper

Windows 8.1
 
 

Quote   Quote: Originally Posted by hameedhudeen View Post
OK so i disabled AMD Cool & Quiet and C1E, and Raised the voltage of DRAM by 0.05.
Now which CPU/NB voltage am I supposed to change?

This is my BIOS settings


and it shows the max value is 0.5V. Is this the voltage I am supposed to raise?
What am I supposed to do?
If you do not know the settings, I seriously suggest leaving the overclocks alone!
My System SpecsSystem Spec
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02 Jun 2015   #14
hameedhudeen

Windows 7 Ultimate x64
 
 

Bro, but I increased the voltage just by the values you've mentioned. Don't worry I'm good at this I'll update this thread if the issue occurs again. Thank you both
My System SpecsSystem Spec
02 Jun 2015   #15
GokAy

Windows 7 Ultimate x64 SP1
 
 

If the issue clears, try enabling Cool & Quiet, it is responsible to downclock the CPU clock and voltage. If alright enable C1E again, this one shuts down unused cores.
My System SpecsSystem Spec
02 Jun 2015   #16
hameedhudeen

Windows 7 Ultimate x64
 
 

Thanks bro
Well explained
My System SpecsSystem Spec
02 Jun 2015   #17
Windows Sniper

Windows 8.1
 
 

No worries,

Please do keep us informed!
My System SpecsSystem Spec
03 Jun 2015   #18
hameedhudeen

Windows 7 Ultimate x64
 
 

So the final report is here :P
Everything was fine from yesterday after we changed the DRAM, CPU/NB voltages and turning off Cool n' Quite and C1E. Today I decided to turn on both the Cool n quite option and the C1E option and the issue occured right on the windows boot screen itself. Then I did a search on "C1E freezes PC" issue and found a large number of people having this problem.

So finally I'm turning on cool n quite, resetting the DRAM, CPU/NB voltages and turning off C1E and everything is running perfect.
C1E was the culprit here.
You may even have a look at this thread here
https://forum-en.msi.com/index.php?topic=170593.0

Thank you people for helping me out
Without you guys, I wouldn't have solved this!
My System SpecsSystem Spec
03 Jun 2015   #19
Windows Sniper

Windows 8.1
 
 

Quote   Quote: Originally Posted by hameedhudeen View Post
So the final report is here :P
Everything was fine from yesterday after we changed the DRAM, CPU/NB voltages and turning off Cool n' Quite and C1E. Today I decided to turn on both the Cool n quite option and the C1E option and the issue occured right on the windows boot screen itself. Then I did a search on "C1E freezes PC" issue and found a large number of people having this problem.

So finally I'm turning on cool n quite, resetting the DRAM, CPU/NB voltages and turning off C1E and everything is running perfect.
C1E was the culprit here.
You may even have a look at this thread here
https://forum-en.msi.com/index.php?topic=170593.0

Thank you people for helping me out
Without you guys, I wouldn't have solved this!
Good to hear you found the Root cause!

If you could mark this thread as answered in the top right, that will save the thread for others and let them know the potential fix is within
My System SpecsSystem Spec
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