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Windows 7: Computer freezes randomly

02 Jun 2015   #1
hameedhudeen

Windows 7 Ultimate x64
 
 
Computer freezes randomly

So This is a custom built PC which i setup-ed 2 days back. I have a weird problem.

The computer suddenly freezes during working or left idle (happens both ways) randomly. The power led which keeps blinking during normal working goes off and stops beeping when the computer freezes.
But the cooler fan and the other CPU LEDs keep running. Please help me fix this

My CPU configuration goes like this :
CPU : AMD FX8350
RAM: Corsair 8GB x 2 = 16GB
OS: Windows 7 Ultimate 64-bit
Video Card: AMD Radeon R9 270x 2GB
Motherboard: Asus M5A97 LE R2.0

Any kind of help is highly appreciated.


My System SpecsSystem Spec
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02 Jun 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Did you check temperatures? Run one of these: speccy/core temp/hwinfo.

Make sure you have connected the PSU to components firmly.
My System SpecsSystem Spec
02 Jun 2015   #3
hameedhudeen

Windows 7 Ultimate x64
 
 

I dont think temperature is the problem because if i restart the computer, everything becomes fine.
I had to long press the power button to restart though.. :/
My System SpecsSystem Spec
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02 Jun 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

I am sorry but thinking isn't knowing. It doesn't hurt to eliminate one cause.
My System SpecsSystem Spec
02 Jun 2015   #5
hameedhudeen

Windows 7 Ultimate x64
 
 

Haha, Ok so Ive been playing game for like half an hour and the issue didnt happen.

Here is a snap of the temperature
My System SpecsSystem Spec
02 Jun 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

Hmm according to forums your CPU is burning. However, use Core Temp to see those temps. Speccy may be showing some other temp.

Some reading


http://www.tomshardware.co.uk/answers/id-2300382/vishera-fx8350-safe-temp.html

AMD 8350 Maximum "safe" Temp [Solved] - AMD - CPUs

Amd fx-8350 processor temp?
My System SpecsSystem Spec
02 Jun 2015   #7
Windows Sniper

Windows 8.1
 
 

I would suggest that you ensure your CPU Cooler is correctly seated on the CPU with fresh Thermalpaste. It may be that a clip is loose or not square, but it can cause these issues.
My System SpecsSystem Spec
02 Jun 2015   #8
hameedhudeen

Windows 7 Ultimate x64
 
 

The Cpu temp at normal condition is at 30 max.
How ever the issue does not happen at high load temparature it happens randomly on normal - idle state which is why I think temparature could not be the problem here :/

Can there be any other factor behind this?
My System SpecsSystem Spec
02 Jun 2015   #9
hameedhudeen

Windows 7 Ultimate x64
 
 

Isn't the stock cooler that comes with the processor enough to keep it cooled?
My System SpecsSystem Spec
02 Jun 2015   #10
GokAy

Windows 7 Ultimate x64 SP1
 
 

It should be enough with stock heatsink/fan as long as you don't overclock.
You can try disabling AMD Cool & Quiet, C1E and see if it helps. Also, apply a high performance power plan (Control panel - Power options)
My System SpecsSystem Spec
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