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Windows 7: Large font refuses to print. Why?

11 Jun 2015   #1
dc2000

Windows
 
 
Large font refuses to print. Why?

I had a very strange thing happen today. I was trying to print a "Wet paint" sign in Word. So I made it big with 120 pt default font. But then when I clicked Print, the page came out blank. Hmmm? I tried again ... the same. I then saved it as PDF and tried printing from Acrobat. Still nothing...

Eventually I made a screenshot of the page (with Prnt Scrn key), saved it as jpeg, inserted it back into Word as a picture and only then I was able to print it.

Any idea what's going on?

PS. Just to note, I can print just fine any small (default) font size text.

PS2. Our printer is HP LaserJet Pro 400 M401dne


My System SpecsSystem Spec
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11 Jun 2015   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

From the "For what it's worth" department
(or perhaps the "Misery loves company" department):
I was able to replicate (but not solve) your problem...
...using MS WORD 2010,
wet paint,
120 pt font and
an HP LaserJet 400 M401 printer.

I did not test the PDF part.
My System SpecsSystem Spec
11 Jun 2015   #3
Indianatone

Windows 7 x64 Ultimate and numerous virtual machines
 
 

I printed it just fine in my copy of Word 2010. However my system word was running on has 32GB and the machine that did the printing has 16gb of ram. When something like this does not print it is usually a memory issue. How much ram does your system have?
My System SpecsSystem Spec
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11 Jun 2015   #4
UsernameIssues

W7 Pro SP1 64bit
 
 

The computer that MS WORD 2010 is installed on for my testing has 16GB of RAM. The printer is networked via LAN cable.

We will see what the OP has :-)
My System SpecsSystem Spec
11 Jun 2015   #5
Indianatone

Windows 7 x64 Ultimate and numerous virtual machines
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
The computer that MS WORD 2010 is installed on for my testing has 16GB of RAM. The printer is networked via LAN cable.

We will see what the OP has :-)
Exactly like mine. The printer was on the network connected to another PC. I suspect it is a memory issue, remember when with Windows 95 the hard drive would be written to for 10 mins to print a big picture? Or are you not that old ?
My System SpecsSystem Spec
11 Jun 2015   #6
dc2000

Windows
 
 

Thanks guys. Sorry for the delay. I don't think it's ram. We have a fairly recent Dell desktop with 6GB RAM that doesn't have much installed on it. It is actually our office's main PC. We print receipts off of it many times a day.

I think the issue is with the HP driver or maybe the font. The one I was printing it with was Calibri. And yes, it was Word Home & Business 2010 & later Adobe Acrobat.

The printer is a network printer, but it is actually connected via a USB (or ethernet) to this particular PC.

@Indianatone: What printer did you try it on?
My System SpecsSystem Spec
11 Jun 2015   #7
UsernameIssues

W7 Pro SP1 64bit
 
 

I'm that old and then some :-)

The HP printer that I tested on has its own network adapter. The printer is tied directly to the network via a LAN cable without another computer being involved. Fortunately, I don't need to make/print signs.
My System SpecsSystem Spec
11 Jun 2015   #8
Indianatone

Windows 7 x64 Ultimate and numerous virtual machines
 
 

I have an HP 830C It is an office printer I have had for 10+ years. Printing is set up to render the print job on the local PC not the one connected to the printer. You need more memory for bigger fonts.
My System SpecsSystem Spec
11 Jun 2015   #9
dc2000

Windows
 
 

Quote   Quote: Originally Posted by Indianatone View Post
You need more memory for bigger fonts.
You mean 6GB is not enough to print "Wet paint"?

This printer is relatively new. Maybe a couple of years at max and it's been working without any problems. This is the first issue that came up.

@UsernameIssues: Have you by any chance updated that printer's firmware recently?
My System SpecsSystem Spec
11 Jun 2015   #10
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by dc2000 View Post
~~~
@UsernameIssues: Have you by any chance updated that printer's firmware recently?
I've never updated the firmware.

Via the printer's web interface:
Firmware Datecode: 20140521
Total Memory: 256 MBytes
Available Memory: 183.37 MBytes


It looks like new firmware is available from here:

Large font refuses to print. Why?-hp-firmware.png


My System SpecsSystem Spec
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 Large font refuses to print. Why?




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