Please help! My screen is black and only shows cursor (Windows 7 Ulti)


  1. Tsukichii
    Posts : 1
    Windows 7 ultimate
       New #1

    Please help! My screen is black and only shows cursor (Windows 7 Ulti)


    Hello, thank you so much for checking out this forum. I'm having problems with my computer as the title says. Can someone please help? My computer every once in a while does show up my desktop normally, but I think sooner or later it won't show anymore. Thus, I have no choice but to turn to the forums for help. I have tried countless methods but they don't seem to work. I am a beginner for all this, so can someone please tell me a solution for this problem? ><

    Thank you very much!!
      My Computer
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  3. GokAy
    Posts : 5,656
    Windows 7 Ultimate x64 SP1
       New #2

    You can search for "black screen for death" in forums, there are countless threads about the subject.
    Some solutions:
    - Boot with Last Known Good Configuration (F8 menu)
    - Restore to a prior date (System Restore)
    - Scan for malware (Malwarebytes Anti-Malware free)
    - Try a clean startup Troubleshoot Application Conflicts by Performing a Clean Startup
    - Check if explorer.exe is running and start from CTRL+ALT+DEL (task manager - new task)
    - Verify in registry: HKEY_Local_Machine\Software\Microsot\Windows NT\Current Version\Winlogon to make sure 'shell = explorer.exe'
      My Computer
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