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Windows 7: Please help! My screen is black and only shows cursor (Windows 7 Ulti)

15 Jun 2015   #1
Tsukichii

Windows 7 ultimate
 
 
Please help! My screen is black and only shows cursor (Windows 7 Ulti)

Hello, thank you so much for checking out this forum. I'm having problems with my computer as the title says. Can someone please help? My computer every once in a while does show up my desktop normally, but I think sooner or later it won't show anymore. Thus, I have no choice but to turn to the forums for help. I have tried countless methods but they don't seem to work. I am a beginner for all this, so can someone please tell me a solution for this problem? ><

Thank you very much!!


My System SpecsSystem Spec
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15 Jun 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

You can search for "black screen for death" in forums, there are countless threads about the subject.
Some solutions:
- Boot with Last Known Good Configuration (F8 menu)
- Restore to a prior date (System Restore)
- Scan for malware (Malwarebytes Anti-Malware free)
- Try a clean startup Troubleshoot Application Conflicts by Performing a Clean Startup
- Check if explorer.exe is running and start from CTRL+ALT+DEL (task manager - new task)
- Verify in registry: HKEY_Local_Machine\Software\Microsot\Windows NT\Current Version\Winlogon to make sure 'shell = explorer.exe'
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 Please help! My screen is black and only shows cursor (Windows 7 Ulti)




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