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Windows 7: Photos become permanently corrupted when viewed in Windows Explorer

16 Jun 2015   #11
GokAy

Windows 7 Ultimate x64 SP1
 
 

http://www.sevenforums.com/ like this?


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16 Jun 2015   #12
mjf

Windows 7x64 Home Premium SP1
 
 

You could also see what results you get with a different viewer. FASTSTONE is an excellent free viewer and as a keen photographer I use it all the time. I use the portable version that involves no installation.
Download FastStone Image Viewer
It may help you narrow down the issue.
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16 Jun 2015   #13
GokAy

Windows 7 Ultimate x64 SP1
 
 

I don't know about the OP but I will get that portable for sure
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17 Jun 2015   #14
mal1938

Windows 7 64 bit
 
 

Hi mjf,

Thanks for your input.
I use Faststone software for resizing photos to send by email. For example images sent with my first post were resized to reduce size for uploading.. I have not used it for viewing photos. I have used PICASA to view and create collages. If the images are corrupted in the folder then PICASA reads them as colour corrupted. I feel that Fast stone might do the same. I will try.

I will carry out procedure mentioned by GokAy. Procedure suggested by GokAy has 2 prong attack.

(1) Is there any malware or virus.
(2) Is any software causing the problem. (That is how I see it).

My review of the problem suggests that colour corruption takes place when I copy images with Windows 7 Explorer.

1 Copied images from SD Card to a 80 Gb IDE Disk. (It was just there to be used I am not viewing image sform 80 Gb on main computer just to be safe. I only use if for storage of images and copy to the main disk)
2 Images are NOT colour corrupted on spare computer (So far so good)
3 Copied images to main computer with Windows 7 explorer.
4 When images show up on screen, colour corruption creeps in. (See my first post on what happens)


My current view is that
1 It will be good to check for any virus not picked so far (i.e. follow GokAy's procedure)
2 See if any program is interfering (See GokAy's input)
3 Hopefully there is way to determine if Windows 7 explorer is the culprit and if COPYING with explorer is the cause.

Your input is most appreciated

mal1938
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17 Jun 2015   #15
GokAy

Windows 7 Ultimate x64 SP1
 
 

If it is windows explorer then still a 3rd party app should be responsible. One that has hooked to the process, maybe added to context menu. That's why we are uninstalling them one by one.
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17 Jun 2015   #16
mal1938

Windows 7 64 bit
 
 

Hi GokAy, Got it thanks
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18 Jun 2015   #17
mal1938

Windows 7 64 bit
 
 

Hi GokAy,

I attach a document named, GokAy Procedures 2.doc". I used CCleaner, Malware Bytes and FARBER. I have included screenshots in the attached document. No Malware or Virus were found. I also attach FRST.txt and Addition.txt.

I hope I have followed the procedure correctly for Clean start up. I am prepared to rework, if I missed any step. On the Services tab, clicked to select the Hide all Microsoft services check box, and then clicked Disable all.


A 80 Gb Hard Disk has over 12 GB of images. Copied with explorer to the troublesome computer (named HP3). . Images show correct colours on XP computer. As before, Images show up colour corrupted on the troublesome computer (HP3). I again connected 80 Gb to the XP computer. All images are colour correct



Antivirus programs on the computer. I removed Kaspsersky. I only have Avast Free Antivirus.


I will re-examine your posts and try what I have not tried so far


Thanks and Regards


mal1938


Attached Files
File Type: txt Addition.txt (25.5 KB, 2 views)
File Type: txt FRST.txt (51.8 KB, 2 views)
File Type: doc GokAy Procedures 2.doc (262.0 KB, 2 views)
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18 Jun 2015   #18
GokAy

Windows 7 Ultimate x64 SP1
 
 

Some consideration at first sight:
- You have both Avast and MSE running, please uninstall Avast for now.
- Update flash player (your version is 10, current is 18) https://get.adobe.com/flashplayer/
- You have AMD Catalyst listed, please run CCleaner and switch to Tools - uninstall any AMD entry, HydraVision should be AMD too. Also click the Save to text file (lower right) and attach here.
- Ask.com toolbar, did you install this on purpose?
My System SpecsSystem Spec
18 Jun 2015   #19
mal1938

Windows 7 64 bit
 
 

Hi GokAy,
You are knowledgeable and thorough with detail. Very much appreciated. Lucky to have you helping. I did not install ask.com tool bar. I have disabled it many times or removed it. I have gone to Google, settings, mange search engines and removed it with many others. It keeps coming back. I used Avast to check for viruses again. We found Avast picks up what others miss. Will uninstall to test. I should have replied and said that I have Corel Video Editing software. None others. Removed Adobe and Sony Vegas in favour of Corel. Any extras are from Corel only. Hence all Corel products should be compatible. I have used Corel for several years and had no problem with corrupt of images before. 11.46 pm here. Will be back to the key board tomorrow. Thanks and regards. mal1938
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18 Jun 2015   #20
GokAy

Windows 7 Ultimate x64 SP1
 
 

No worries, whenever you have the time.
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 Photos become permanently corrupted when viewed in Windows Explorer




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