New
#1
Startup failures and random crashes
I've been having an issue for a while now, and living with it, but I think it's time to deal with it.
My computer currently does one of two things - I shall describe those 2 things here, so when I later describe when it happens, you'll know what I mean:
- 'Crash': The computer simply instantly turns off. This is not a shutdown or hibernate, but a sudden thing.
- 'Hang': The computer will freeze, and be unresponsive to mouse movements. The image on-screen is frozen, but not in any other way affected (no distortions, graphics errors, etc...)
OK, so when I start up my PC, it can take many attempts before I'm able to load up windows. Most of the time it will crash (see above), but occasionally will hang. A crash can happen before the windows logo appears, as it is 'forming', when it is 'pulsing', or at the black screen after it has gone. The moment I see the mouse pointer on screen, I know it will start up fine, and I'll get the login screen. If it hangs, this only happens when the logo is at the 'pulsing' stage.
Currently about 10-15% of startups are successful. If it fails, then I restart the computer, and select "Start Windows Normally" from the menu.
A Startup Repair has been tried, but it could not repair anything.
Once it's started up, the computer is generally OK for about 24 hours, sometimes more.
It will usually 'crash' overnight - I get up in the morning to find it turned off. Very occasionally, it will 'hang' when I'm using it.
I suspect an OS reinstall will probably cure it, but I've reserved my Windows 10 copy using the app that appeared on my taskbar - what happens to that? Will I 'lose my place in line'? Should I just hold out till Windows 10 is released, then install that?
Hoping someone here can help diagnose the issue, so that I can get it fixed.