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Windows 7: Installing SP1 on Home Premium x64

25 Jun 2015   #1
sansai

Windows 7 Ultimate
 
 
Installing SP1 on Home Premium x64

Hey everyone.

I'm currently taking care of an Acer Aspire 5532 (AMD 64 CPU) running Seven Home Premium x64, french language, for a friend.

Her computer started beeing very slow, with applications freezing sometime for minutes, and I managed to find that the svchost.exe (netsvcs) process was eating up to 100% CPU, which I believe was linked to Windows Update not beeing able to process several pending updates (and thus entering some sort of loop).

Since her installation of Windows was five years old and then some, I convinced her to go the simple way : clean reinstall after a few backups, and so I used the Acer eRecovery Management Tool to reinstall it all from the recovery partition.

Everything went smoothly, except that after a first few rounds of Windows Update, there was no Service Pack 1 to be found in Windows Update.
So I did a bit of online homework, found about the System Update Readiness Tool, used the Windows6.1-KB947821-v34-x64 manual update, and all of a sudden there were 31 new updates to be done in Windows Update, including the SP1.
I launched the updating sequence, and all but the SP1 installed smoothly.

And I'm currently at a loss to fix that. The error code is 8024200D and of course I've tried Windows' Help and Microsoft's online database, followed the recommended steps for that error code, to no avail.

I've tried several other things :
- first off, to make things easier, I temporarily activated an Administrator account and gave it super user privileges. This is the account I'm using to try and fix it.
- then I used msconfig to do a clean startup with all unnecessary services off, wifi off, anti-virus and all other softwares off.
- I made sure no necessary update mentioned in the several forum threads I read was missing (but since the SP1 shows up in Windows Update now, I guess that's not the case).
- I updated the Acer Updater to its latest 2012 version and then used it to check no newer driver was missing.
- I shut Windows Update down, renamed the \SoftwareDistribution\ folder to -Old, relaunched WU.
- I downloaded and tried the manual update (windows6.1-KB976932-X64), which won't work either (creates a recovery point, then starts the installation proper, and at some point, at about 60% of the progress bar, it gives me an error stating that a system error occurred, sending me back to the SURT).

If anyone sees what I'm missing there, or has a way to find out what's wrong, I'd be very glad. Been at it for a day and can't seem to pinpoint it.


My System SpecsSystem Spec
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25 Jun 2015   #2
gregrocker

 

Acer Factory Recovery is not a Clean Reinstall. It restores the factory install which is a crap install to begin with. All of that bloatware interferes with much better versions built into the OS.

Everything is here to get and keep a perfect Clean Reinstall Clean Reinstall - Factory OEM Windows 7.

If you want to stick with what you have then keep running Windows Updates as within a few days it will have delivered all the Updates in SP1 and offer a small wrapper that finishes it up. If Updates bunch up then watch the Shutdown button in Start Menu for Updates queued for SHutdown only with a ! mark, shut down to install them until they stop stacking up.
My System SpecsSystem Spec
25 Jun 2015   #3
Berton

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
 
 

For SP1 I go to https://www.microsoft.com/en-us/down...s.aspx?id=5842 to get the Offline installer. The bottom 2 on the list are for 32-bit or 64-bit, be sure to get the right one. They are rather large .exe/Executable files but after downloading only need to be double-clicked to run.
My System SpecsSystem Spec
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25 Jun 2015   #4
sansai

Windows 7 Ultimate
 
 

I did that already Berton. It won't work.

Quote   Quote: Originally Posted by gregrocker View Post
Acer Factory Recovery is not a Clean Reinstall. It restores the factory install which is a crap install to begin with. All of that bloatware interferes with much better versions built into the OS.

Everything is here to get and keep a perfect Clean Reinstall Clean Reinstall - Factory OEM Windows 7.
Got it. Wanted to avoid manual install of all drivers but I guess that's the best way to go. Pretty sure she won't miss those Acer softwares. Thanks !
My System SpecsSystem Spec
25 Jun 2015   #5
gregrocker

 

Let us know how it goes.
My System SpecsSystem Spec
Reply

 Installing SP1 on Home Premium x64




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