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Windows 7: Computer can't boot anymore - Problem signature 05: BadPatch

30 Jun 2015   #1
Astrwlf

Windows 7 32bit
 
 
Computer can't boot anymore - Problem signature 05: BadPatch

Hey everyone,

I have a Lenovo ThinkPad T410 laptop running Windows 7, 32-bit. This morning, I used it to check my e-mails and it lagged hard, so I left it there a couple of minutes. When I came back, it seemed to go fine, so I just decided to shut it down and take it to work to read my e-mails from there. (I didn't notice if it shut down properly or not; I left it on my desk and came back a couple of minutes later to put it in my bad)

When I tried to boot it from there, the screen went black right after the Windows flag logo. I restarted it, running the Startup Repair this time and it gave me this problem log:

Code:
Problem Signature: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21199687
Problem Signature 05: AutoFailover
Problem Signature 06: 24
Problem Signature 07: BadPatch
OS Version: 6.1.7600.2.0.0.256.1
ID: 1036
I looked up on some forums in search of answers to the problem and found out it was most likely due to a Windows (or Avast?) patch that couldn't be completed or was done the wrong way. As I said earlier, I didn't see if my laptop shut down properly, I wasn't there, so it is possible that it is because of this.

To try fix this problem, I tried to boot in safe mode, but like some others, it hanged when loading \Windows\System32\Drivers\aswRvrt.sys. It hanged at the same spot while trying to boot in the three safe mode alternatives (Safe Mode, Safe Mode with low graphics and Command Prompt through Safe Mode, I think). I also tried to boot from the parameters from the last time it booted up successfully, but it black screened after the Windows flag logo. I set the BIOS settings back to default, even though I don't recall ever changing them.

When I try to restore the system to a restoration point, it simply says no restoration points were ever created on this computer (I never really thought about activating System Protection feature, so it probably was off and if it's the case, I guess there really are no restoration points on my laptop). When I try to restore the system to factory system image, it says there are none on the computer, which is a bit more confusing, because I don't recall receiving a Windows 7 installation DVD. I bought the computer with Windows 7 already installed on it, so I thought for sure that there would be a pre-installed factory image I could use.

I also tried a couple things with cmd.exe:

Code:
bootrec /fixmbr
bootred /fixboot
Both were successful but it still black screened.

Code:
dism /image:d:\ /cleanup-image /revertpendingactions
Again, it said it was successful and that the pending actions would be reverted once the computer would restart but it didn't.

I also tried to go back to a previous saved point using the DEFAULT, SAM, SECURITY, SOFTWARE and SYSTEM in the RegBack directory (even though I didn't know how it would respond with the restoration points disabled). The files in the RegBack directory were dated from 5 days ago (June 25th), so I guess it could have worked, but their size was a lot different. I tried it anyway and it didn't help at all, so I reverted the changes.

I'm starting to think that the problem could also be a physical/internal problem. I read somewhere that the BadPatch problem could also be caused by a misplaced of disfunctionnal RAM module, or by a damaged HD. I just want to try everything I can before I go buy new parts. I want to know if there is anything I can do, through the Startup Repair, BIOS, F8 menus or with the Command Prompt. I'd also like to know if there is a way to re-install Windows 7 without having a factory image pre-installed on the computer and without an installation CD/DVD.

EDIT: Just thought about it, so I figured I could had it here. I tried to boot it up with only the battery and only the cable plugged in, it didn't change anything. I would also like to point out that if you guys think the solution is to recover to a factory image, I'm willing to do it. I will only need to copy and paste important stuff through cmd.exe, but I'm fine with it. I still would prefer a quicker and easier way to do it, but if it's the only way, I'll do it.

Astrwlf


My System SpecsSystem Spec
.
30 Jun 2015   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

See if these instructions with your situation: black screen, no repair options
My System SpecsSystem Spec
30 Jun 2015   #3
Astrwlf

Windows 7 32bit
 
 

Would it be possible to only uninstall Avast! through cmd.exe?
My System SpecsSystem Spec
.

30 Jun 2015   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You can try, using this tutorial: Programs - Uninstall using Command Prompt in Windows
My System SpecsSystem Spec
30 Jun 2015   #5
Astrwlf

Windows 7 32bit
 
 

This tutorial only seems to work when lauching cmd.exe as administrator in Windows. I can't seem to do this in the Startup Repair menu, so I guess I won't be able to do it that way.
My System SpecsSystem Spec
30 Jun 2015   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I also notice you do not have SP-1 installed.
Your will also need SP-1 and all needed Windows 7 updates installed.

From post #1

Quote:
Problem Signature 02: 6.1.7600.16385 Problem Signature 03: unknown Problem Signature 04: 21199687 Problem Signature 05: AutoFailover Problem Signature 06: 24 Problem Signature 07: BadPatch OS Version: 6.1.7600.2.0.0.256.1
My System SpecsSystem Spec
30 Jun 2015   #7
Astrwlf

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
See if these instructions with your situation: black screen, no repair options
I tried the bootrec /rebuildbcd command that the thread starter said he used to solve his problem and it only made things worse. When I tried to boot my computer before trying it, it made me choose between starting Windows normally and starting through the Startup repair menu. Now it prompts me to choose between starting normally, starting in the three possible Safe Modes and starting using the last good configuration, options I normally accessed by pressing F8.
My System SpecsSystem Spec
30 Jun 2015   #8
Astrwlf

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I also notice you do not have SP-1 installed.
Your will also need SP-1 and all needed Windows 7 updates installed.
How do I do that?
My System SpecsSystem Spec
30 Jun 2015   #9
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try https://www.paragon-software.com/home/rk-free/, make the bootable media and boot with it
My System SpecsSystem Spec
02 Jul 2015   #10
Astrwlf

Windows 7 32bit
 
 

I didn't have much time to put on my computer in the last two days, but today I tried again the solution proposed in post #2 and it worked. The first time I tried it, I didn't have any system repair disc (which I had this time) and I hadn't realised yet that my computer had two cores. The command line below was the one to solve my problem:

Code:
sfc /scannow /offbootdir=c:\ /offwindir=d:\windows\


I also did a CHKDSK /r, which repaired one of two errors, I don't really remember. Thanks everyone for helping me save my computer. I'll look up how to do backups of my computer right now to solve these kind of problems faster next time.
My System SpecsSystem Spec
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