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Windows 7: Welcome screen: Logon, then immediate logoff. Can boot safe mode.

16 Jul 2015   #1
steve1066

Windows 7
 
 
Welcome screen: Logon, then immediate logoff. Can boot safe mode.

I was trying to create a dual boot system, Windows 7 and 8.1. Was using two separate physical drives, one for each OS, and two data drives.

After installing a bunch of updates to 8.1, I tried to go back to 7, and the computer wouldn't boot up.

Unplugged all the extra drives, and attempted start up repair with the installation disk.

After doing this Windows would boot to the welcome screen. When I click the icon to logon it immediately logged off.

Can log into safe mode normally. While in safe mode I created two new user accounts, one Administrator, one Standard. When attempting to logon with the new Standard account, Windows logs out immediately. With the Administrator account, it goes to what has been called the Blue Screen of Limbo; a pale blue screen, and arrow cursor that can be moved with the mouse, but no icons, and no way to log out. My normal login is an Administrator account.

Have searched the internet with words such as “windows 7 logon and logoff immediately” and tried everything under the sun.

Tried rewriting the registry as described here:
=>https://support.microsoft.com/en-us/kb/555648

Tried replacing the userinit.exe file with a known good file from another computer.

Tried bootrec and bootsect. No help.

Also tried bcdboot, the command "bcdboot c:\windows /s c:" received the reply: "Failure when attempting to copy boot files."

Read with interest the following tutorial => Startup Repair - Run 3 Separate Times No help.

I have run out of things to try. I could reinstall, but because I can boot to safe mode I feel there is still hope. Does anyone have a suggestion?


My System SpecsSystem Spec
.
16 Jul 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Could be Win8 overwrite some permissions on the Win7 drive.

Run portable Tweaking.com - Windows Repair in Safe Mode with Networking as an admin.

Quote:
With the Administrator account, it goes to what has been called the Blue Screen of Limbo; a pale blue screen, and arrow cursor that can be moved with the mouse, but no icons, and no way to log out.
Does the cursor disappear from either side or stop at the edges? It looks like desktop is on another screen (do you have any second monitors/TV attached?). Do you get the context menu when you right click?

Edit: What happens if you CTRL ALT DEL?
You can try Win+R and then write "shutdown /l" immediately without "". That should log you off, or press your power button on case once to shutdown properly.
My System SpecsSystem Spec
16 Jul 2015   #3
steve1066

Windows 7
 
 

Tweaking.com Windows Repair found a lot of things it thought was wrong with my computer, including three infinite loops.

Unfortunately, nothing it did helped my particular situation.
My System SpecsSystem Spec
.

16 Jul 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Check the second part of my post and tell us what happens please.
My System SpecsSystem Spec
16 Jul 2015   #5
steve1066

Windows 7
 
 

The pale blue screen isn't the regular welcome screen, there are no leaves or squiggly lines. I'm just using one monitor, and the cursor arrow stops at the end of the screen. Once in the pale blue screen, CTRL ALT DEL gives the regular CTRL ALT DEL screen. Squiggly lines, leaves. Lock this computer, switch user, log off, etc.

Selecting "Start Task Manager" returns me to pale blue. It does not start task manager.

Selecting "Change a password" takes me to the change password screen.

Selecting "Switch user" takes me to the original welcome screen.

"Log off" and "Lock this computer" I'd rather not try, lest something bad happen.
My System SpecsSystem Spec
16 Jul 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

Alright could you try:
CTRL ALT DEL again and select "Start Task Manager", don't click or press any other keyboard key. Instead press Win+right arrow, press this combo 10 times max or until you see task manager window. Report back.

Also since you haven't told about it, do you get the context menu when you right click the desktop?
My System SpecsSystem Spec
16 Jul 2015   #7
steve1066

Windows 7
 
 

Quote   Quote: Originally Posted by GokAy View Post
Alright could you try:
CTRL ALT DEL again and select "Start Task Manager", don't click or press any other keyboard key. Instead press Win+right arrow, press this combo 10 times max or until you see task manager window. Report back.

Also since you haven't told about it, do you get the context menu when you right click the desktop?
Let's recap:

The central issue is, when attempting to login from the Win 7 welcome screen, the screen will briefly go black, then come back saying "logging off," then return to the welcome screen.

To research this problem I have created two new user profile logins, one Administrator, one Standard.

The Standard login acts exactly the same way as my old (Administrator) login. My other new login, an Administrator user profile, works differently. Logging in with the new Administrator account, takes me to a pale blue screen.

Now to answer your question, once I'm at the CTRL ALT DEL screen, selecting "Task Manager" takes me (back) to a pale blue screen. It is completely blank, save for the arrow cursor, which can be manipulated in the normal manner.

Hitting Windows key + right arrow any number of times does nothing. Hitting CTRL ALT DEL again brings me back to the CTRL ALT DEL screen.

The right click context menu doesn't work during any of this.
My System SpecsSystem Spec
16 Jul 2015   #8
GokAy

Windows 7 Ultimate x64 SP1
 
 

Run in cmd:
Code:
sfc /scannow
My System SpecsSystem Spec
16 Jul 2015   #9
steve1066

Windows 7
 
 

Ran sfc /scannow, with the following results:

Quote:
Windows Resource Protection found corrupt files but was unable to fix some of them.

Details are included in the CBS.log windir\logs\cbs\cbs.log For example c:\Windows\logs\CBS\CBS.log

The system file repair changes will take effect after the next reboot.
The CBS.log file is a very large (7.74 MB) text file.

Edit:

Added, CBS.log file contains the following entries from the time the computer first failed.

Quote:
2015-07-14 08:18:00, Info CBS Trusted Installer signaled for shutdown, going to exit.
2015-07-14 08:18:00, Info CBS Ending the TrustedInstaller main loop.
2015-07-14 08:18:00, Info CBS Starting TrustedInstaller finalization.
2015-07-14 08:18:00, Info CBS Ending TrustedInstaller finalization.
My System SpecsSystem Spec
16 Jul 2015   #10
GokAy

Windows 7 Ultimate x64 SP1
 
 

Run in cmd:
Code:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\desktop\sfcdetails.txt"
and attach only the sfcdetails.txt please, should be on your desktop
My System SpecsSystem Spec
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 Welcome screen: Logon, then immediate logoff. Can boot safe mode.




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