help!! The user profile failed the logon User profile can not be loade


  1. blade2005
    Posts : 2
    windows 7
       New #1

    help!! The user profile failed the logon User profile can not be loade


    Hello, I have a problem with my windowsc7 profile
    When I enter my password I get I message saying

    The user profile failed the logon
    User profile can not be loaded

    I have Google how to fix it and the fix seems to be boot into safe mode
    by pressing f8 or f5 but I have tried this and I don't get any menu it just loads to the
    windows Logon screen

    So I can't seem to load safe mode is there anything else I can try?
    I do still have my windows 7 disk used to install windows 7onto the PC from around 14 months ago
    If that can be of any help?

    I still have a lot of data on the PC that is not backed up so I don't want to
    wipe the internal HDD

    Is there any way I can copy my files to my external HDD as I really don't want to
    Lose them

    My PC is an Acer xc-603

    thank you
      My Computer
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  3. Brink
    Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello Blade, and welcome to Seven Forums.

    Double check using the tutorial below to see if it may be able to help you sort this error. :)

    User Profile Service failed the logon. User profile cannot be loaded.
      My Computer
    Quote Quote

  4. blade2005
    Posts : 2
    windows 7
    Thread Starter
       New #3

    hi, I don't have another account so I can't get into windows
    as far as I can get is the screen displaying my user name and asking for the password

    and again can't get the "safe mode options menu" by pressing f8 or f5
    I can get to the bios menus by pressing f12 if that's any help?



    thanks
      My Computer
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  6. Brink
    Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       New #4

    How about option 3 in the "In Preparation" section to enable the built-in Administrator?
      My Computer
    Quote Quote

 

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