Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Alt+Ctrl+Del not working for logon .... IT experts please help

27 Jul 2015   #1
quasar81

Windows 7
 
 
Alt+Ctrl+Del not working for logon .... IT experts please help

Hello IT gentlemen/ladies. This is a Win7 forum and I have XP, but still would post as help needed asap. I am a Mechanical Engineer working offsite, with minimal IT background. I work offsite and do not have proper access to IT department of my company(or, in this case, I dont want to bother IT department)

So, here is the issue: On the other day I spill glass of water on my work HP Elitebook. Keyboard was covered with water. Laptop was OFF at the time. So, I took out battery, left it to dry for 3 days with a fan and very low heat(far away - warm only) air under supervision. I also lifted the keypad to dry within, although I didnt notice much water. I also removed the hard disc to dry on the lower side......3 days to dry and today i put back the keyboard(was not disconnected, just lifted) and HD back in. I was extra careful in this disassembly/assembly process.

I booted the system. It started fine/normal but when it goes to Ctrl+Alt+Del, nothing happens, so cant put my login info to start. Basically computer acts as if I didnt press ctrl+alt+del at all. \
Main mouse of laptop work, as well as the little mouse in middle of keys on keypad.
I tried safe mode, same thing. I tried another keyboard as USB attachment, same thing.
Even the laptop keys seem fine as up-down keys work(went to safe mode with F8), etc

I am badly stuck. Cant call IT folks because I work remotely and also dont want to disclose the water story. PLEASE help ASAP if possible. Has this got anything to do with removing and putting back the Hard drive.


My System SpecsSystem Spec
.
27 Jul 2015   #2
bunderson

Windows 7 Ultimate x64
 
 

Might be a daft question, but when you lifted the keyboard to dry it underneath, you didn't accidentally disconnect or forget to reconnect the keyboard did you?
My System SpecsSystem Spec
27 Jul 2015   #3
quasar81

Windows 7
 
 

Really appreciate the reply. Keyboard is well connected. But in general, you are correct- I went to Staples and bought a Microsoft wired(so that I don't have to install drivers, as I can't login) USB keyboard. Plugged it in ad it's working!! Looks like keyboard had been sacrificed to prevent water damage to main laptop components. It is working expect keyboard which I will now use the uSB one. Glad i can do my job now with this laptop (except keyboard)

Thanks for the reply though!!!
My System SpecsSystem Spec
.

27 Jul 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

How was the USB keyboard you tried in post #1 was different than the Microsoft one? Wireless?

Tried reseating the keyboard plug back in? (possibly just a ribbon?)
My System SpecsSystem Spec
27 Jul 2015   #5
Ztruker

Windows 10 Pro X64
 
 

Definitely check the ribon cable connection from the keyboard to the motherboard. Sure sounds like it's not fully seated. The use ZIF (Zero Insertion Force) connectors so it's very easy to not get them in right or the ZIF lock in place right.
My System SpecsSystem Spec
Reply

 Alt+Ctrl+Del not working for logon .... IT experts please help




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Copy Past ctrl c and ctrl v not working no more
Good afternoon all, Happy halloween I m on Windows 7 based asus laptop and i have Oracle virtual box installed with as a system Windows XP. Since a few weeks ctrl c and ctrl v doesn't work no more. I used to copy text from my system to the virtual box system but this doesn t work no more. I...
Performance & Maintenance
Ctrl-Alt-Delete Not working at logon
I have seen this question asked, but none of them fit my problem. I am working with a laptop on the domain. Win7 Pro, 32 bit, new Lenovo laptop. When the computer starts up I get the log in screen, but ctrl-alt-delete will not work. I bring up the onscreen keyboard and I can push...
General Discussion
Secure Logon - Press CTRL + ALT + DELETE to log on
How to Enable or Disable Secure Log On CTRL+ALT+DELETE in Windows 7 This will show you how to enable or disable having to press CTRL+ALT+DELETE before being able to enter your log on credentials in the Windows 7 log on screen. Using secure logon provides an additional layer of security for...
Tutorials
Ctrl Alt Del on Logon
Hi Guys Could use some help. Here is my situation. I have just added an employee onto the domain after formatting and re-configuring her new machine. Once added i rebooted to configure the new settings.
General Discussion
CTRL ALT DEL logon screen
At work, we use Windows XP. When we boot up the machine, it comes to a screen that requires us to press ctrl alt del and then enter both our username and password. The usernames never shows on the screen when you do ctrl alt del, you have to manually type it in. Are there instructions on how...
General Discussion
No logon screen after ctrl alt delete windows 7
Hi guys, kinda new here and wan't to get rid of my annoying problem. after a bad shutdown (hard) my laptop acted strange the very next morning. windows loads up perfect and comes into the CTRL - ALT - DELETE screen. after pressing these buttons, normally i must type my password but since my...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:35.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App