Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Error system 32 when trying to install software

28 Jul 2015   #1
Praze

Windows 7 ultimate 64 bit
 
 
Error system 32 when trying to install software

Hello there !

I had this error when i tried to install a software



So i went to the software support team and asked me to run this command : "SFC /scannow"
and i got that :



It's says that that windows found damaged files but can't fixed all of them.

Thanks !


My System SpecsSystem Spec
.
28 Jul 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Run in cmd:
Code:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\desktop\sfcdetails.txt"
and attach the sfcdetails.txt here please
My System SpecsSystem Spec
28 Jul 2015   #3
Praze

Windows 7 ultimate 64 bit
 
 

Here it is !


Attached Files
File Type: txt sfcdetails.txt (59.0 KB, 5 views)
My System SpecsSystem Spec
.

28 Jul 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Yeah, some corruption that I don't know how to fix, but know someone who can
I will PM NoelDP for you.
My System SpecsSystem Spec
28 Jul 2015   #5
kma1717

Windows 7 Enterprise 32 bit
 
 

Hi Praze,

You can download the Windows Repair tool from www.tweaking.com There have been times where it has fixed the issue and times where it hasnt, but its definitely worth trying.

Thanks,
Kevin
My System SpecsSystem Spec
28 Jul 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

@kma1717
NO - it's definitely NOT indicated here - and is likely to result in a massive reduction in the security of the system

@Praze/GoKay
Here's the important bits from the SFC scan...
Code:
2015-07-28 13:19:20, Info                  CSI    0000056f [SR] Repairing 5 components
2015-07-28 13:19:20, Info                  CSI    00000570 [SR] Beginning Verify and Repair transaction
2015-07-28 13:19:20, Info                  CSI    00000572 [SR] Cannot repair member file [l:20{10}]"aero.theme" of Microsoft-Windows-ThemeFile-Aero, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-28 13:19:20, Info                  CSI    00000574 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-28 13:19:20, Info                  CSI    00000576 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-28 13:19:20, Info                  CSI    00000578 [SR] Cannot repair member file [l:32{16}]"HPZLSWN7.DLL.mui" of prnhp002.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"fr-FR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-28 13:19:20, Info                  CSI    0000057a [SR] Cannot repair member file [l:24{12}]"prnrc003.inf" of prnrc003.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-28 13:19:20, Info                  CSI    0000057c [SR] Cannot repair member file [l:22{11}]"lxa5WIA.DLL" of wialx006.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
I'll post a fix protocol when I can get to it - it may take a couple of days
My System SpecsSystem Spec
28 Jul 2015   #7
GokAy

Windows 7 Ultimate x64 SP1
 
 

Thank you Noel.
My System SpecsSystem Spec
02 Aug 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - k17aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\k17aa
hit the enter key - if you get a 'Not Found' error try
DIR D:\k17aa
or
DIR E:\k17aa

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\k17aa <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
Reply

 Error system 32 when trying to install software




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Error while trying to UN-Install Creative Audio Software WINDOWS 10
I have fully removed the drivers from my system because I am not using my creative sound card anymore. when trying to remove the software that comes with it (the software is for effects like reverb) it gives me the error; Gyazo - b56b3ecbabd93ad08ed03eb384df44b8.png also when my pc starts up it...
Software
Error 1325: Can't Uninstall/Install Old Lotus Software
I have a fresh install of Win7 Pro 32 bit and all my software (including Office 2007) is installed and working well except for one, and it's driving me crazy. I have a need to use Lotus 123 to access some old spreadsheet files on a regular basis so I installed that portion of the LotusSuite 9.8.2...
Software
1402 error during software install
I have what I think is several issues but will try and separate them out individually. I use Libreoffice and went to update the app yesterday and ran into a problem I don't know how to resolve. (See the attachment) I get about 3/4 the way through the install and up pops a 1402 error...
Software
DirectX install error - An internal system error occurred.
I recently re-installed windows and am now trying to install the DirectX End-User Runtimes (June 2010). All goes well, it installs everything, but as it finished I get this error: http://i.imgur.com/KVkYk.png I have tried redownloading, using other installers and updating my graphics drivers....
Software
Dell studio xp9000 need help install drivers and system software
Dell Desktop Studio XP9000 I need to install new w7 software and drivers. Dell is not much help. This is what's going on. According to Dell the w7 software on my computer is bad and i need to install new software and drivers. They sent a new w7 (system) disk and a drivers disk. They say that...
Installation & Setup
Software install failure error 0x80040201
The entire error message reads: "System does not have a parser for RTF files (IFilter) installed, Viper install attempt failed with error: ďAn event was unable to invoke any of the subscribers (Exception from HRESULT: 0x80040201)) - Contact system administrator." ---- I'm really lost and not...
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 23:36.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App