how to find/delete GameZooks pop up advertisement Windows 7 , Chrome

lizzrd · 29 Jul 2015

I have three kids 5,7,9 years old that have up to this point been very good on not clicking/opening anything unfamiliar on many different sites. I have my settings for internet set at medium high. I also have Norton internet security on my machine, and have not had any problems in a couple years. I could not find this gamezooks anywhere on my machine. My last tries i used Advanced Uninstaller Pro 11 to find/delete/or clean to no avail. Any help would be much appreciated...
... it just popped up after posting this on this site.

ThrashZone · 29 Jul 2015

Hi and welcome to SevenForums,
Most likely a browser extension inside Chrome
Open Chrome and click on the 3 horizontal lines on the top right,
Click on Options or settings,
On the left column go to Extensions and review them.

Review Jacee’s instructions to run Adwcleaner here post #7,
Ignore the title of the thread,
https://www.sevenforums.com/system-security/316404-instant-savings-app.html
On the BleepingComputer site use the button that looks like this,

You can use these free tools to see if they find anything,
Manually Update them before running full scans,
Try not to use your computer while the scans are running, (one at a time of course).
See this tutorial on how to download and run Malwarebytes,
https://www.sevenforums.com/tutorials/338716-malwarebytes-anti-malware-free.html
Also use the Custom scan option not the Threat scan,
Please Do Not clean/ Delete or Remove Any detections before posting the scan results first before review especially Malwarebytes,
http://www.malwarebytes.org/products/malwarebytes_free
SAS is safe to remove anything it finds

http://www.superantispyware.com/?tag=SUPERANTISPYWARE
This one is the longest up to 4 hours, the others are only about 45 minutes,
http://www.microsoft.com/security/scanner/en-us/default.aspx

GokAy · 29 Jul 2015

Also, check the shortcut for Chrome you are using (Right click properties). If it has anything after the "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" then delete that extra part.

lizzrd · 30 Jul 2015

Thanks for the help/replies... it was an extension and it is gone.
Can you give me any ideas how this happens ?
... thanks again