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Windows 7: Dock Clock is Constantly Incorrect

30 Jul 2015   #1
Kerfuffle

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Dock Clock is Constantly Incorrect

As the title reads, my clock is constantly incorrect. I've adjusted it manually five times now and each time it falls behind by hours. The most recent time I adjusted it was at 3:11, and after I come home from work and it says the time is 3:53 (it is actually 7:50). It is set to the (UTC-05:00) Eastern Time (US & Canada).

This began last Sunday and I have no idea why nor can I find any solution.

It is set to synchronize with 'time.windows.com' - but earlier today I had no internet for 5+ hours and the clock still fell behind. I also cannot adjust this setting because of this error message I receive: "Unable to continue; You do not have permission to perform this task. Please contact your computer administrator for help." - I AM the computer administrator.

Thank you for any and all help.


My System SpecsSystem Spec
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30 Jul 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try https://technet.microsoft.com/en-us/...(v=ws.10).aspx MS Fixit
Perhaps your CMOS battery is dying out?

Does it sync if you run:
Code:
w32tm /resync
My System SpecsSystem Spec
30 Jul 2015   #3
oscer1

win 7 64 bit
 
 

Hi welcome to the forum

i would start by replacing the cmos battery on the motherboard. is the time correct in bios?
My System SpecsSystem Spec
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30 Jul 2015   #4
Kerfuffle

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

@GokAy

I tried the first step in your link and got the reply "The service name is invalid. More help is available by typing NET HELPMSG 2185." And after asking for more help it tells me that service name is also invalid.

Then, after entering "w32tm /resync" it sent an error code #0x80070424 and said the service does not exist as an installed service.

@oscer1

The CMOS battery is only for when the computer turns off, correct? Because I did not turn off my computer for the duration that I was at work; it was on standby the entire time. If I'm incorrect then that might be the issue.

I will check the BIOS time tomorrow as I'm getting off for the night now.
My System SpecsSystem Spec
30 Jul 2015   #5
Kerfuffle

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I just noticed that my clock is now 3:15 since posting (8:12 real time). I'm wondering if the hour hand is not updating? It is three minutes ahead just like earlier. How could that be possible?

I'm off for the night and will check in again tomorrow night. Toodles!
My System SpecsSystem Spec
30 Jul 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

Follow the tutorial for Windows Time service Services - Restore Default Services in Windows 7

Also see https://support.microsoft.com/en-us/kb/968002 for another Fixit
My System SpecsSystem Spec
31 Jul 2015   #7
Kerfuffle

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Alright, after doing the Fixit it fixed a couple problems but was unable to fix an error #8024402C. The clock is still incorrect, and I have confirmation that the hours are not updating, but the minutes are also too fast.

And, anytime I run the "w32tm /resync" command it claims it cannot resync because the required time change is too big...regardless if it'd only be a minute of an adjustment.

Thank you for all your ideas though.
My System SpecsSystem Spec
01 Aug 2015   #8
Kerfuffle

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I checked the CMOS battery voltage through the BIO menu...and it's running like new (3.3V).
My System SpecsSystem Spec
01 Aug 2015   #9
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

But is the BIOS time correct?
My System SpecsSystem Spec
01 Aug 2015   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Make sure you also check your Time Zone
My System SpecsSystem Spec
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 Dock Clock is Constantly Incorrect




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