Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: win7 blank

31 Jul 2015   #1
Graham T

windows 7 Home Premium
 
 
win7 blank

Hi all, I am a newbie on here and need idiot proof advice so please bear with me.
I have a Samsung R530 laptop, 32 bit, 4gb ram ddr3, Pentium(R) Dual-Core CPU T4300.
The machine starts, gets to password page, sign in with password and press enter, welcome screen comes up for about 30 secs then goes blank/black and just hangs.
if I press control, alt, delete I can get into the task manager but when I close it the screen returns to blank/black
Can start machine in safe mode with networking and all ok. It's just when I start windows normally the problem occurs.
Also tried recovery to last working point with no joy.
Regards Graham T


My System SpecsSystem Spec
.
31 Jul 2015   #2
dslomer64

Windows 7 SP1 64 bit Home Premium
 
 

Quote   Quote: Originally Posted by Graham T View Post
... The machine starts, gets to password page, sign in with password and press enter, welcome screen comes up for about 30 secs then goes blank/black and just hangs.
if I press control, alt, delete I can get into the task manager but when I close it the screen returns to blank/black. Can start machine in safe mode with networking and all ok. It's just when I start windows normally the problem occurs. Also tried recovery to last working point with no joy.
Regards Graham T
I had a similar problem recently, but never got to password screen--laptop just kept rebooting. F8 and F12 options got me nowhere (Windows repair tried ten times to fix itself but gave up) so I eventually had to bite the bullet and reformat drive C:.

I'm not saying you'll have to do so, but IF YOU DO, be advised that a Linux disc will probably work fine to enable copying data from C: (and other partitions) to external hard drive. I was looking for a Knoppix disc but found a Ubuntu disc and despite the week-long inconvenience of Dell System Restore not working from discs I made when I first got the laptop, I am now A-OK.

You might use SAFE mode to restore to a previous point in time. Maybe a recent update or upgrade did you in.

(To do so: Start | All programs | Accessories | System Tools | System Restore. Note that you can request that more restore points be shown.)
My System SpecsSystem Spec
31 Jul 2015   #3
Graham T

windows 7 Home Premium
 
 

Hi DSLOMER64, I have just sussed the problem.
For some reason there was a programme called PriceFountain installed on my laptop that I had never seen before. Where it came from I have no idea, but I uninstalled it and my machine is now up and running.
Thanks very much for your suggestion, even tho' it was a bit over my head.
I have a "very limited" knowledge of these machines but I must admit I like to play about and find faults if I can.
Regards Graham T
My System SpecsSystem Spec
.

31 Jul 2015   #4
dslomer64

Windows 7 SP1 64 bit Home Premium
 
 

Quote   Quote: Originally Posted by Graham T View Post
...Thanks very much for your suggestion, even tho' it was a bit over my head.
I have a "very limited" knowledge of these machines but I must admit I like to play about and find faults if I can.
Regards Graham T
Restoring to a previous restore point is something to become familiar with. The process merely un-does any Windows updates and installations of programs and drivers and often enough (though rarely) will get you back up and running when all else fails. Every time a Windows update is performed (usually unknown to you and me) the files being replaced are saved for just such emergencies. This also usually happens when software is installed by YOU (and maybe not by whatever process installed the software you removed), so it can easily be removed via System restore.

The restore process is reversible. If you don't like what happens, that's an option offered next time you run System restore.

In fact, had you NOT found the app that was responsible, you likely would have HAD to use System restore. I'd advise going through the menu selections I outlined BUT NOT RESTORING since all is now OK, just to get a feel for what it's like, since sooner or later you probably will have to do this.
My System SpecsSystem Spec
31 Jul 2015   #5
Graham T

windows 7 Home Premium
 
 

That's great, thanks very much for all the info. I'll have a go at what you suggest.
regards Graham
My System SpecsSystem Spec
31 Jul 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

My copy paste about this subject:

To be honest I have no idea why this is happening. You can search for "black screen of death" in forums, there are countless threads about the subject.
Some solutions:
- Boot with Last Known Good Configuration (F8 menu)
- Restore to a prior date (System Restore) - System Restore
- Scan for malware (Malwarebytes Anti-Malware free)
- Try a clean startup Troubleshoot Application Conflicts by Performing a Clean Startup
- Check if explorer.exe is running and start from CTRL+ALT+DEL (task manager - new task)
- Verify in registry: HKEY_Local_Machine\Software\Microsot\Windows NT\Current Version\Winlogon to make sure 'shell = explorer.exe'
- Follow SFC /SCANNOW Command - System File Checker
- Try loading defaults in BIOS
My System SpecsSystem Spec
Reply

 win7 blank




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Win7 seeing CD as Blank
I burned a CD using Corel Burn.Now and am able to view the data/files on the CD on a couple computers but my Win7 Laptop (Lenovo) is reading the CD as blank. What might I be doing wrong?
Hardware & Devices
Installed USB3 driver on Win7 - monitor goes blank
I installed a Sabrent 2-port PCIX-USB3 "black" card into my HP P6228 desktop PC running Win7 Home Premium 64bit. I installed a driver from their web site, and everything continued to work OK, except the USB3 appeared to run only a bit faster than USB2. I opened a problem case with Sabrent and they...
Drivers
Clean install of Win7: blank screen with cursor after starting windows
Hi Guys and Gals, My old HDD was fried so I decided to use my External HDD to boot off. After reformatting the drive I have installed it into my laptop and have attempted to install Win7 64bit and its all going great until after the starting windows screen and then it just turns black with the...
Installation & Setup
Win7 boots to blank screen (no login box), startup repair not working
We have a Windows 7 computer, fairly new Acer Inspire laptop. Recently, when it had turned itself off for power reasons, when we entered the login it first said 'not found' and then dropped to a screen that looks like the login background but without the login box. Ctrl+Alt+Delete doesn't work, you...
BSOD Help and Support
win7 pro boots to blank screen with cursor. Please.. he
Did a search but nothing came up. I just installed a new 1TB WD Black Caviar and successfully loaded the OS. I was enjoying Prototype and all for a while. Then I decided I needed to get adaware and after installation induced a restart my machine wouldn't boot up on my TV. So I hooked up an old...
BSOD Help and Support
Win7 64-bit blank screen after sleep/hibernate
Hi, apologies if this has already been discussed here. I did a clean install of Windows 7 64-bit over the weekend. It looked great, installed a few games (WaW has issues but I think it's the driver Windows chose to dl for my ATI Radeon HD 2600). On Sunday the machine went into power save/sleep...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:56.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App