Win 7: Black screen on boot up, before login screen?

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  1. Posts : 160
    Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #91

    Clean Install - Lenovo OneKey recovery


    Thanks for helping so far,

    As you guys suggested, I am able to copy the files into USB storage. I tried Lenovo OneKey recovery. Even though I have the OEM DISKMAP as shown above, it did not work. That too went to black screen with cursor in the middle.

    Is there a way to make Lenovo OneKey recovery work?

    Is it possible to use the Lenovo recovery partition in above DISKMAP to reinstall Windows 7, instead OEM ISO download?

    I did search in this forum for Clean Install & found

    Clean Reinstall - Factory OEM Windows 7

    USB Windows 7 Installation Key Drive - Create

    I used links provided in 1st page of above. I am getting

    1) Option 1

    The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options.
    2) Option 2

    goes to -- HeiDoc.net - The Technology Treasure Chest. It says

    Windows 7 used to be available for public download on servers owned by Digital River, Microsoft's service provider for e-commerce. As of February 2015, these downloads have been pulled. "Free" access to the OS disk images is somewhat limited now, but a few options remain.
    What is the revised source this community use to download win 7 ISO?

    What is the size of USB storage required to work with this download?

    If you update these links in 1st page, it will help others.

    Thanks for your guidance.

    Do you want me to continue in this thread for this install or open a new thread?

    What do you guys think?
      My Computer


  2. Posts : 1,519
    El Capitan / Windows 10
       #92

    Why not just install Windows 7/8.1/10 or whatever and then run this Lenovo Onekey Recovery for Microsoft Windows 7 - Notebook - Lenovo Support (US) to recreate the OneKey partitions?
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #93

    From your post #89

    I do have lot of installed software/tools for which I do not have KEYS to reinstall.
    I have asked this question of you before and never got a answer.
    So I will ask again.

    How and why do you have software and tools that you don't have key for.

    Emergency Kit - save your files from a dead OS

    Because this thread has so many post and suggestions and no resolution has been found let start with a basic.
    It might reveal something to help.

    Complete this tutorial by Brink and post the log here.

    Windows Genuine and Activation Issue Posting Instructions
      My Computer


  4. Posts : 160
    Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #94

    Welcome to my thread. Thanks for sharing your ideas.

    @baarod
    I am not aware about recreating the OneKey partitions options. I did comb through Lenovo forum, I did not hit this piece. I appreciate to bring this to forum. Thanks for having you in this forum.

    It is a good idea. As I posted in #91, I have some hurdles to cross to get Windows 7 64 bit ISO.

    When I ponder on this situation, I found your thread "Install Windows 7 FAST without a DVD or USB device". You address some interesting stuff of building windows image from existing windows.

    My Z580 is not boot-able. I am able to access my computer only via recovery console command line. I am not sure, whether I could recover my installed windows 7 image in your way. I want to give a try, before heading for win 7 clean install using ISO. What do you think?

    @Layback Bear

    I am sorry. I was asked not to post multiple threads in this forum. That was the reason; I did not answer your questions.

    I installed some software awhile ago (MS Office suite – download). I got the KEY via email. I am not able to find that email now. I have couple of software like visio, MS project, Greenplum community edition. I am realizing about my disorganization now.

    My Z580 is not boot-able.

    Am I able to run Windows Genuine and Activation in command line of recovery console?

    Thanks for sharing.
      My Computer


  5. Posts : 1,519
    El Capitan / Windows 10
       #95

    Recovery console does not provide a runtime environment supporting the diskpart, imagex or bcdboot utilities required to prepare and apply a WIM image volume. You will need some kind of bootable media providing at least a Windows PE (pre-installation environment). What steps have you tried in the recovery environment? What error are you getting when you try to boot normally? Have you tried safe mode?

    To extract keys from an existing installation of Windows I use Nirsoft's utility ProduKey - Recover lost product key (CD-Key) of Windows/MS-Office/SQL Server
      My Computer


  6. Posts : 1,519
    El Capitan / Windows 10
       #96

    MDRI, I have read the thread now. Don't bother answering my questions above. Here's what I know from the thread. BIOS can boot MBR and boot sect code gets you far enough for recovery console. The mouse pointer showing up means that Windows has started and it has nothing to do with partitions etc. SFC isn't finding much and your disk looks OK. What's left is your user profile. A corrupt user profile can hang the system at the point you described. Do you have autologin enabled? Did it hang before or after entering password? Offline Windows Password & Registry Editor This utility can boot the machine, enable the hidden built-in administrator account and erase it's password. By using this account you can create a new profile. Are you following me?
      My Computer


  7. Posts : 160
    Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #97

    Thanks for your reviewing thread. I appreciate your questions.

    I described the out come of all options in Post #20.

    When I pick SAFE Mode. It loaded couple of drivers and paused at CLASSPNP.SYS load. It went to Black screen with cursor at center.

    I am not sure, whether Autologin enabled.

    As I boot the computer, I am getting LENOVO banner & Starting widows+LOGO. After a while it goes to Black screen with cursor in the middle. Cursor is respoding to mouse keys.

    Normally I will get login music after Starting widows+LOGO. I am not getting it now.

    F8 ===> Repair Computer===> Command Prompt ===> Works OK


    It goes to System Recovery option ==> Select a keyboard input Method (Drop Down)

    Then it goes to System Recovery option log on drop down (shows Admin, defined local users)

    It validate the all login credentials. If I pick Admin, I can get into elevated command prompt.


    If I enter Runs as Admin command ==> it asks PW. It recognize the admin PW here.

    I am not able to run GUI based command. I am getting
    "The subsystem needed to support the image type is not present."

    I am able to run DISKPART.

    I used the HIREN's Bootable CD to poke around. I am able to see all folders/contents, except hidden recovery partition. There is no drive assigned to it. I backed up the folders using HIREN's Bootable CD tools.

    I am following you. How do you want me to use Offline Windows Password & Registry Editor?

    @Layback Bear


    I tried MGADiag Tool. I am getting. "The subsystem needed to support the image type is not present."

    Are there any services to be started in command prompt to make this work?

    Awaiting for next steps .

    Thanks for helping.
    Last edited by MDRI; 22 Aug 2015 at 21:02.
      My Computer


  8. Posts : 1,519
    El Capitan / Windows 10
       #98

    Do you manually log on? I mean, does Windows prompt you for a password or do you choose a user account to log in?
      My Computer


  9. Posts : 160
    Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #99

    Thanks again. I picked a user account from Drop down & manually enter PW in PW prompt.

    Is there anything , I can do in command window & report to you for your diagnosis?
      My Computer


  10. Posts : 1,519
    El Capitan / Windows 10
       #100

    Do you have any other accounts in that drop down that you can try to login with? If not you can use the Offline Password Reset to enable the built-in Windows default administrator account (normally hidden) and reset it's password so you can use it to login and create a new user profile for yourself. My educated guess from everything you've said is that your existing profile in the registry is damaged and will not allow successful login. By creating a new one by way of the built-in administrator account you will again be able to login and then all that's left is to move all the files from your old c:\users\<profile> tree into the new one. Use these instructions Offline NT pw & reg-editor, walkthrough
      My Computer


 
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