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Windows 7: Recovering Personal Data After Wipe

05 Aug 2015   #1
Superluigi6

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Recovering Personal Data After Wipe

My friend's Compaq Presario CQ57 (Windows 7 Home Premium) was recently wiped after she got the BSoD and couldn't go back into her computer. She's now set up a new account.

Is there anyway to get back personal data from before the BSoD?

(I have attached the BSoD that she got)




Attached Thumbnails
Recovering Personal Data After Wipe-b2556f7a0239cb4315f97543da4a1ceefd146cb2a0237e5230-pimgpsh_fullsize_distr.jpg  
My System SpecsSystem Spec
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05 Aug 2015   #2
LMiller7

Windows 7 Pro 64 bit
 
 

The BSOD is of no relevance to the present situation. Everything depends on what was done when the computer was "wiped". It can have different meanings.
My System SpecsSystem Spec
05 Aug 2015   #3
Superluigi6

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

She just reset it to factory settings.
My System SpecsSystem Spec
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05 Aug 2015   #4
LMiller7

Windows 7 Pro 64 bit
 
 

Quote   Quote: Originally Posted by Superluigi6 View Post
She just reset it to factory settings.
That is a reasonable guess. But based on the post it is still a still a guess.
This is a technical forum and precision of meaning is important. Wrong guesses can be deadly.
My System SpecsSystem Spec
05 Aug 2015   #5
jumanji

Windows 7 Home Premium 32 bit
 
 

Whatever, let your friend use Glary Utilities portable version (run from a pendrive so that she need not install the program on the system which may overwrite the previously existing files) and check whether the files are shown as good and not overwritten. If good she can copy the files to other media. Not to be copied to the same drive
how to recover Sys.reg?

If she is serious about recovering the deleted files, she should forthwith stop using the system till data recovery is completed one way or the other. Otherwise that data may get overwritten and become irrecoverable.
My System SpecsSystem Spec
06 Aug 2015   #6
Superluigi6

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay, I'll let her know about the Glare Utilities program
My System SpecsSystem Spec
06 Aug 2015   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I would suggest that working with the person using the computer would be best.

Working through someone else doesn't allow us to know what exactly what was done to the computer and in what fashion.

After that is known it would be very difficult if not impossible to work through a 2nd or 3rd party to retrieve data if their is any left.

Is their any reason that the person with the troubled computer can't join the forum?
I think it would be best.
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