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Windows 7: Windows 7 black screen with cursor before welcome screen

05 Aug 2015   #1
acceleration3

Windows 7 Ultimate x64
 
 
Windows 7 black screen with cursor before welcome screen

There has been this issue which has been bothering me for a while. Every time I try to boot up Windows 7, after the windows logo, a black screen with a visible and movable mouse cursor displays for about 30 seconds to 1 minute. After that it shows the welcome screen and boots normally. I have tried upgrading to Windows 10 recently and this delay increases even more with that OS, with a duration of 2-3 minutes.

Here's a list of the things I tried:
  • Disabling all startup services and programs, to no avail as this doesn't fix the issue.
  • Running an sfc scan.
  • Running chkdsk.
  • Defragging my disk.

And here's a list of probably relevant things:
  • I noticed that my Wi-Fi internet connection takes a while to connect, to the point where it's still trying for
    about 30 seconds after booting to windows.
  • This issue persists in Safe Mode.
  • I have a dual-boot Windows 7 and Ubuntu.
  • My boot log:
    Code:
     Service Pack 1 8  6 2015 05:14:20.375
    Loaded driver \SystemRoot\system32\ntoskrnl.exe
    Loaded driver \SystemRoot\system32\hal.dll
    Loaded driver \SystemRoot\system32\kdcom.dll
    Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll
    Loaded driver \SystemRoot\system32\PSHED.dll
    Loaded driver \SystemRoot\system32\CLFS.SYS
    Loaded driver \SystemRoot\system32\CI.dll
    Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
    Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
    Loaded driver \SystemRoot\system32\drivers\ACPI.sys
    Loaded driver \SystemRoot\system32\drivers\WMILIB.SYS
    Loaded driver \SystemRoot\system32\drivers\msisadrv.sys
    Loaded driver \SystemRoot\system32\drivers\pci.sys
    Loaded driver \SystemRoot\system32\drivers\vdrvroot.sys
    Loaded driver \SystemRoot\System32\drivers\partmgr.sys
    Loaded driver \SystemRoot\system32\DRIVERS\compbatt.sys
    Loaded driver \SystemRoot\system32\DRIVERS\BATTC.SYS
    Loaded driver \SystemRoot\system32\drivers\volmgr.sys
    Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
    Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
    Loaded driver \SystemRoot\system32\drivers\vmbus.sys
    Loaded driver \SystemRoot\system32\drivers\winhv.sys
    Loaded driver \SystemRoot\system32\DRIVERS\iaStor.sys
    Loaded driver \SystemRoot\system32\drivers\atapi.sys
    Loaded driver \SystemRoot\system32\drivers\ataport.SYS
    Loaded driver \SystemRoot\system32\drivers\msahci.sys
    Loaded driver \SystemRoot\system32\drivers\PCIIDEX.SYS
    Loaded driver \SystemRoot\system32\drivers\amdxata.sys
    Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
    Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
    Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
    Loaded driver \SystemRoot\System32\Drivers\msrpc.sys
    Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
    Loaded driver \SystemRoot\System32\Drivers\cng.sys
    Loaded driver \SystemRoot\System32\drivers\pcw.sys
    Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys
    Loaded driver \SystemRoot\system32\drivers\ndis.sys
    Loaded driver \SystemRoot\system32\drivers\NETIO.SYS
    Loaded driver \SystemRoot\System32\Drivers\ksecpkg.sys
    Loaded driver \SystemRoot\System32\drivers\tcpip.sys
    Loaded driver \SystemRoot\System32\drivers\fwpkclnt.sys
    Loaded driver \SystemRoot\system32\drivers\vmstorfl.sys
    Loaded driver \SystemRoot\system32\DRIVERS\wd.sys
    Loaded driver \SystemRoot\system32\drivers\volsnap.sys
    Loaded driver \SystemRoot\System32\Drivers\spldr.sys
    Loaded driver \SystemRoot\System32\drivers\rdyboost.sys
    Loaded driver \SystemRoot\System32\Drivers\mup.sys
    Loaded driver \SystemRoot\System32\drivers\hwpolicy.sys
    Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
    Loaded driver \SystemRoot\system32\DRIVERS\disk.sys
    Loaded driver \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\amdkmpfd.sys
    Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
    Loaded driver \SystemRoot\System32\Drivers\Null.SYS
    Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
    Loaded driver \SystemRoot\System32\drivers\vga.sys
    Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
    Loaded driver \SystemRoot\system32\drivers\rdpencdd.sys
    Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys
    Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
    Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\tdx.sys
    Loaded driver \SystemRoot\system32\drivers\{f2f2c4d5-f6ac-4c21-8cea-257783669e49}Gw64.sys
    Loaded driver \SystemRoot\system32\drivers\{c5e48979-bd7f-4cf7-9b73-2482a67a4f37}Gw64.sys
    Loaded driver \SystemRoot\system32\drivers\afd.sys
    Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
    Loaded driver \SystemRoot\system32\DRIVERS\wfplwf.sys
    Loaded driver \SystemRoot\system32\DRIVERS\pacer.sys
    Loaded driver \SystemRoot\system32\DRIVERS\vwififlt.sys
    Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
    Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
    Loaded driver \SystemRoot\system32\DRIVERS\VBoxUSBMon.sys
    Loaded driver \SystemRoot\system32\DRIVERS\VBoxDrv.sys
    Loaded driver \SystemRoot\system32\drivers\termdd.sys
    Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
    Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys
    Loaded driver \SystemRoot\system32\drivers\mssmbios.sys
    Loaded driver \??\C:\Windows\SysWOW64\drivers\HWiNFO64A.SYS
    Loaded driver \SystemRoot\System32\drivers\discache.sys
    Loaded driver \SystemRoot\system32\drivers\csc.sys
    Loaded driver \SystemRoot\System32\Drivers\dfsc.sys
    Loaded driver \SystemRoot\system32\DRIVERS\blbdrive.sys
    Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
    Loaded driver \SystemRoot\system32\DRIVERS\atikmdag.sys
    Loaded driver \SystemRoot\system32\DRIVERS\igdpmd64.sys
    Loaded driver \SystemRoot\System32\drivers\dxgkrnl.sys
    Loaded driver \SystemRoot\system32\DRIVERS\atikmpag.sys
    Loaded driver \SystemRoot\system32\drivers\HDAudBus.sys
    Loaded driver \SystemRoot\system32\DRIVERS\HECIx64.sys
    Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
    Loaded driver \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Loaded driver \SystemRoot\system32\DRIVERS\bcmwl664.sys
    Loaded driver \SystemRoot\system32\DRIVERS\vwifibus.sys
    Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys
    Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
    Loaded driver \SystemRoot\system32\DRIVERS\SynTP.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
    Loaded driver \SystemRoot\system32\DRIVERS\Smb_driver_Intel.sys
    Loaded driver \SystemRoot\system32\DRIVERS\CmBatt.sys
    Loaded driver \SystemRoot\system32\drivers\wmiacpi.sys
    Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
    Loaded driver \SystemRoot\system32\drivers\CompositeBus.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mcvidrv.sys
    Loaded driver \SystemRoot\system32\drivers\ksthunk.sys
    Loaded driver \SystemRoot\system32\DRIVERS\teVirtualMIDI64.sys
    Loaded driver \SystemRoot\system32\drivers\ScreamingBAudio64.sys
    Loaded driver \SystemRoot\system32\drivers\mcaudrv_x64.sys
    Loaded driver \SystemRoot\system32\DRIVERS\vrtaucbl.sys
    Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys
    Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
    Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
    Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
    Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys
    Loaded driver \SystemRoot\system32\DRIVERS\hamachi.sys
    Loaded driver \SystemRoot\system32\DRIVERS\rdpbus.sys
    Loaded driver \SystemRoot\system32\DRIVERS\dtlitescsibus.sys
    Loaded driver \SystemRoot\system32\drivers\swenum.sys
    Loaded driver \SystemRoot\system32\drivers\umbus.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ew_jubusenum.sys
    Did not load driver \SystemRoot\System32\drivers\vga.sys
    Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
    Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Loaded driver \SystemRoot\system32\drivers\AtiHdmi.sys
    Loaded driver \SystemRoot\system32\drivers\RTKVHD64.sys
    Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
    Loaded driver \SystemRoot\system32\drivers\usbaudio.sys
    Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys
    Loaded driver \SystemRoot\system32\DRIVERS\rtsuvc.sys
    Loaded driver \SystemRoot\system32\DRIVERS\monitor.sys
    Loaded driver \SystemRoot\system32\drivers\luafv.sys
    Loaded driver \SystemRoot\system32\drivers\psxdrv.sys
    Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys
    Loaded driver \SystemRoot\system32\DRIVERS\nwifi.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
    Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys
    Loaded driver \SystemRoot\system32\drivers\HTTP.sys
    Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
    Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys
    Loaded driver \SystemRoot\system32\drivers\npf.sys
    Loaded driver \SystemRoot\system32\drivers\peauth.sys
    Loaded driver \SystemRoot\System32\Drivers\secdrv.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
    Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
    Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
    Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
    Did not load driver \SystemRoot\System32\DRIVERS\srv.sys

I appreciate any help you can give me.
Thanks.


My System SpecsSystem Spec
.
06 Aug 2015   #2
stubbyhs

Windows 7 Ultimate 64 bit
 
 

Not that it should matter, but what's your rig?
My System SpecsSystem Spec
06 Aug 2015   #3
acceleration3

Windows 7 Ultimate x64
 
 

Computer type: Laptop
System Manufacturer/Model Number: HP G62-a35EP laptop
OS: Windows 7 Ultimate x64
CPU: Intel Pentium P6000 / 1.86 GHz Dual-Core
Memory: 4 GB DDR3 SDRAM
Graphics Card: ATI Mobility Radeon HD 5470
My System SpecsSystem Spec
.

06 Aug 2015   #4
stubbyhs

Windows 7 Ultimate 64 bit
 
 

Does it take as long to boot in safe mode?
My System SpecsSystem Spec
06 Aug 2015   #5
acceleration3

Windows 7 Ultimate x64
 
 

Yes it does. Right after the driver loading screen, the same black screen shows up for the same amount of time.
My System SpecsSystem Spec
15 Aug 2015   #6
Movingtarget

Windows 7 Home Premium 32bit
 
 

Does it look like a terminal screen?
My System SpecsSystem Spec
15 Aug 2015   #7
acceleration3

Windows 7 Ultimate x64
 
 

Nope. It's just a black screen with a visible mouse cursor that I can move around.
My System SpecsSystem Spec
15 Aug 2015   #8
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Are your graphics drivers up to date? That black screen is usually graphics card related, but on most PCs it is much shorter in duration.

Check Device Manager and see if you have any yellow triangles on anything.
My System SpecsSystem Spec
15 Aug 2015   #9
MDRI

Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
 
 

My System SpecsSystem Spec
15 Aug 2015   #10
acceleration3

Windows 7 Ultimate x64
 
 

The thing about finding drivers for this specific graphics configuration is that it's really hard. It's a laptop with switchable AMD and Intel graphics card (the fixed switching kind). It doesn't even currently support Windows 10 as far as I know. If someone can guide me in finding updated drivers for my graphics cards, if there are any (according to the HP website I have the most recent ones), I will be grateful.
My System SpecsSystem Spec
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 Windows 7 black screen with cursor before welcome screen




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