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#1
Shutdown problems
I had shutdown problems last week. I went to the HP Help site for my Compaq Presario CQ71 laptop and updated my BIOS. That did the trick but just for a few days as Shutting down just runs for hours without doing anything. When I find this, I shut down via the on/off button.
So it's not the BIOS and MBAM shows no viruses.
The only thing that I've seen is that I've been getting the message "the following programs are still open - force shutdown?" but there aren't any programs displayed.
I've searched here and found this Force Shutdown but that was inconclusive.
I'm going to check the event log but what should I look for? Is there any other possible cause/solution, please?