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Windows 7: User Profile Service failed the Logon- User Profile Cannot be loaded

21 Aug 2015   #1
Daveq11

windows7
 
 
User Profile Service failed the Logon- User Profile Cannot be loaded

I recently tried working with my Sony VAIO Desktop. I upgraded from Windows XP to Windows 7 and ever since I did this I have had a few problems (keyboard would disable after the W7 OS Loaded, etc.) I have been working to remedy this problem and others by 1) cleaning up the hard drive, registry, memory, etc. using AVG Antivirus which I recently installed and its family of products, 2) updating drivers to Video Controller and Storage Controller which AVG alerted I needed to update in Device Manager.

I attempted to update the drivers to the two controllers mentioned above and as windows started to search the internet for solutions after 1-2 hours, I did not get a response and my screen/OS became unresponsive so I had to do a cold boot. (powered off for 15 cycles - standard).

I rebooted my system this morning to find that once I logged on I got - "User Profile Service failed the Logon- User Profile Cannot be loaded" press Ok and it sent me back to the Windows 7 SP1 logon screen again. (looping)

Please provide any knowledge on what to do to remedy this issue. Thanks in advance. Daveq


My System SpecsSystem Spec
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21 Aug 2015   #2
Brink

64-bit Windows 10 Pro
 
 

Hello Daveq, and welcome to Seven Forums.

The tutorial below should be able to help with this error.

User Profile Service failed the logon. User profile cannot be loaded.
My System SpecsSystem Spec
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 User Profile Service failed the Logon- User Profile Cannot be loaded




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