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#1
PC performance suddenly degraded - multiple issues
Hi,
I have been tearing my hair out over the last week or so, with my PC suddenly showing a noticeable drop in performance.
Operating System: Windows 7 Home Premium 64-bit
Packard Bell: ipower G5800
Processor: Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz (8 CPUs), ~2.9GHz
Memory: 8192MB RAM
By an large it has been a pretty reliable piece of kit and I use it for
a) media streaming around the house (Plex for video and Sonos for audio)
b) online gaming *(Elder Scrolls online, Star Wars The Old Republic etc)
c) surfing
d) general light home use (office etc)
I have two NAS drives (WD "MyBookLiveDuo") which ran fine, but a few weeks ago they suddenly become inaccessible. No idea why, but seemed to resolve it by loading Windows updates. It was actually my wife that found that solution before I did, by doing that on her laptop.
Not long after that I began to sense a general degradation in performance but not too noticeable. It began to get more persistent problems (when playing online i started to get and distortion on sound). This wasn'yt just on line, I began to have local sound issues (through Itunes and Foobar). Then over this weekend, when I tried to use Sonos, i got "network connection speed insufficient to support playback buffering". The sonos devices are all wired rather than wireless. BTW the sonos devise playback 'internet based radio ok' ( a route which would cut the PC itself out).
My gut feeling is that this is a PC issue and not a network issue (but happy to be corrected). When I run a broadband speed test from the PC I get 10MB/s which suggest to me that the internal network must be that fast as well (again happy to be advised otherwise).
I have run sfc scannow and this came back showing no issues with the Windows 7 installation itself. I have downloaded Malwarebytes and run, removing any PUP (so looks clean to me). My virus checker (AVG) is also not reporting any issue.
Whilst looking in Task Manager there does seem to be a correlation in CPU usage when I get the 'genera' sound distortion on the PC (say listening to iTunes) and is easily replicated by simply browsing (I use Firefox as the browser).
I think I need a more systematic approach to solving this one, so welcome any help on diagnosing and resolving any underlying issues.
I suspect that there may be more than one issue, and might need to have more focused thread, but this is my starting position.
Thanks
Alan