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Windows 7: Windows 7 64 bit Home Premium Thumbnails will not appear

17 Sep 2015   #1
Matthiesen

Windows 7 64 bit Home Premium
 
 
Windows 7 64 bit Home Premium Thumbnails will not appear

A month ago Windows forced an Update. At the end of it it asked me to run a disk error check - the one with the black box. At the end of this it showed a Codec error which no one including my professional IT support people have been able to fix. When I rebooted all my jpg thumbnail previews had disappeared and were substituted by standard Microsoft icons. I have read and tested every fix I have seen on the web and none work. My IT support people have had the computer for hours and run Tweaking.com and have not fixed it. We have run three different anti virus tools plus Eset and they find nothing. In addition the Windows 10 update will not download and fails and Skype will not update. As I use images for my business and cannot identify them except by file name this is a disaster. My IT support suggest a new computer but it is running fine. this appears to be a software issue


My System SpecsSystem Spec
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17 Sep 2015   #2
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Matthiesen, regarding your picture thumbnails, have you been able to open the pictures? If you can open the pictures the first thing I would look into is the file associations. What type file and what program opens the file is what the system might require to generaye a thumb rather than an icon.
Let me know what you find.
My System SpecsSystem Spec
17 Sep 2015   #3
GokAy

Windows 7 Ultimate x64 SP1
 
 

Maybe you can work around with Sagethumbs - SageThumbs download | SourceForge.net

Have you already done - Thumbnail Cache - Clear and Reset
or Thumbnail Previews - Enable or Disable

You can also run - SFC /SCANNOW Command - System File Checker

Or perhaps Repair Install - Repair Install

Edit: Wanted to add - Folder View Settings - Reset All to Default
My System SpecsSystem Spec
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25 Sep 2015   #4
Matthiesen

Windows 7 64 bit Home Premium
 
 

The files are associated with Photoshop but even if you change to Photoviewer it makes no difference
My System SpecsSystem Spec
25 Sep 2015   #5
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Have you tried all of these?
http://superuser.com/questions/191136/fix-image-previews-and-thumbnails-in-explorer-on-windows-7

Try these too
[FIX] Windows Explorer Doesn?t Show Thumbnail Previews in Windows Vista and Later - AskVG
My System SpecsSystem Spec
25 Sep 2015   #6
Matthiesen

Windows 7 64 bit Home Premium
 
 

My System SpecsSystem Spec
25 Sep 2015   #7
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Please send me a screen shot of the same thing I am attaching here
My System SpecsSystem Spec
27 Sep 2015   #8
Matthiesen

Windows 7 64 bit Home Premium
 
 
WIN 7 Home Premium thumbs

Hi Cyclops
after the Codec error report not only will WIN 10 not download and install as I hoped it might cure things, but as I said Skype will not update and remove the old edition and of course the thumbnails do not preview. Now I find that I cannot do a screen print either because when I do a blank square appears without the image with the message 'the image cannot be displayed' Other than these things the 64bit computer runs normally!
My System SpecsSystem Spec
27 Sep 2015   #9
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Don't even be playing around with Windows 10 while you have not resolved your original problems? Why don't you just do a system restore back to before the bad windows update took place and start all over from there.
My System SpecsSystem Spec
27 Sep 2015   #10
Matthiesen

Windows 7 64 bit Home Premium
 
 

My IT people tried all the tricks they knew and gave up on me. I feel sure they have tried this one but I will enquire. It will mean the loss of a lot of data since then I suppose.
My System SpecsSystem Spec
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 Windows 7 64 bit Home Premium Thumbnails will not appear




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