Locked out of my Win 7 desktop after updates


  1. hiujys5
    Posts : 16
    Windows 7
       New #1

    Locked out of my Win 7 desktop after updates


    Can anyone please help, I plugged in my second tower PC yesterday (Acer Aspire) Windows 7
    there were loads of updates there (although it was last updated 2/2016) and it took ages.
    Now the problem is since doing these updates is, I am locked out of my machine cannot get
    the desktop to log on or use the PC.
    This is what I get:
    THE USER PROFILE SERVICE FAILED THE LOGIN
    USER PROFILE CANNOT BE LOADED

    With a box OK
    if I click on this OK it just logs off and comes back with:
    My pic in a box
    With Acer underneath it


    Ease of access box left Switch off box right
    At the bottom of page



    Bearing in mind that the Win 7 PC is not up and running and I have to disconnect this
    Win 10 PC and install the Win 7 to make any changes, any help to resolve this will be much
    appreciated.
    Many thanks Peter.
      My Computer
    Quote Quote

  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello Peter mate can you get into safe mode?? If so I would suggest a system restore to before those updates and I am also wondering if you are intending to upgrade to 10 if so then take my advice clone the original drive and upgrade using the clone - it will save you a great deal of grief if things go south.
      My Computer
    Quote Quote

 

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