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Windows 7: Error 1812 when starting TrustedInstaller

18 Sep 2015   #1
kyzmite

Windows 7 Ultimate 64-bit
 
 
Error 1812 when starting TrustedInstaller

Let's just say, I've got a lot of problems. I'm feeling I can fix a lot of them with if this one is solved.

I want to run sfc /scannow. The problem? Well I can't. TrustedInstaller needs to be running for that to work. In the cmd I typed "net start TrustedInstaller"
Here is the response:
Code:
The Windows Modules Installer service is starting.
The Windows Modules Installer service could not be started.

System error 1812 has occured.

The specified image file did not contain a resource section.
The keyword here is 'resource section'. I do not know what this means.

Attempting to start it from services.msc also puts out this error.

Here is the error in event viewer (xml view):
Code:
 - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   - <System>
     <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" /> 

    <EventID  Qualifiers="49152">7023</EventID> 

    <Version>0</Version> 

    <Level>2</Level> 

    <Task>0</Task> 

    <Opcode>0</Opcode> 

    <Keywords>0x8080000000000000</Keywords> 

    <TimeCreated SystemTime="2015-09-18T09:22:50.358731700Z" /> 

    <EventRecordID>10161</EventRecordID> 

    <Correlation />  

    <Execution ProcessID="668" ThreadID="1124" />  

    <Channel>System</Channel> 

    <Computer>:)</Computer> 

    <Security />  

   </System>


  - <EventData>
     <Data Name="param1">Windows Modules Installer</Data>  

    <Data Name="param2">%%1812</Data> 

   </EventData>


   </Event>
I have already tried a chkdsk /r which took many hours and did not solve it. sfc /scannow obviously cannot be run. The problem is clearly with the 'resource section', which I am unsure what it means. Attempting to replace the whole servicing folder with a working one had no effect, so I am sure that it is not that problem. It may be a regedit problem but I would have no clue where to start or what to add/fix.


My System SpecsSystem Spec
.
18 Sep 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 



See if this is the case - https://support.microsoft.com/en-us/kb/231604


Bah outdated article, let me search some more
My System SpecsSystem Spec
18 Sep 2015   #3
GokAy

Windows 7 Ultimate x64 SP1
 
 

My System SpecsSystem Spec
.

18 Sep 2015   #4
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

From the error message it seems that the TrustedInstaller service is not started on your computer. Try the steps below and verify if you are able to install updates.
1. Click on start.
2. In the start search box type Services.msc and press enter.
3. Scroll down to Windows Modules Installer. Double click it and up comes a Properties panel that shows service name Trusted installer.
4. In Startup Type it should say Manual. Using the drop down menu select Automatic.
5. Click on Start button.
6. Click on Logon tab.
7. Select to Local system account.
8. Click on Apply and Ok.
9. Restart the computer

Also try to disable security softwares on the computer and try to run the updates and verify if it works fine.
If the issue persists, reply back with the details below:
1. Does this happen with all updates or with any particular update?
2. Do you have any security software installed on the computer?
Hope it helps.
Regards,
My System SpecsSystem Spec
18 Sep 2015   #5
kyzmite

Windows 7 Ultimate 64-bit
 
 

Thanks for trying to help me.
I've seen the first page. I don't see how it helps. It just tells me to review and verify that I am having an error, and what error I am having. I do not know how to solve error 1812, which is the diagnosis. 7032 just means it had to be terminated, 1812 is the reason why.

For the second thing, I downloaded the Windows Module registries and when merging I get the following error;
Code:
Cannot import C:\Users\:)\Desktop\Windows_Modules_Installer.reg: Not all data was successfully written to the registry. Some keys are open by the system or other processes.
Attempting to start trustedinstaller still failed.

Quote   Quote: Originally Posted by cyclops View Post
From the error message it seems that the TrustedInstaller service is not started on your computer. Try the steps below and verify if you are able to install updates.
1. Click on start.
2. In the start search box type Services.msc and press enter.
3. Scroll down to Windows Modules Installer. Double click it and up comes a Properties panel that shows service name Trusted installer.
4. In Startup Type it should say Manual. Using the drop down menu select Automatic.
5. Click on Start button.
6. Click on Logon tab.
7. Select to Local system account.
8. Click on Apply and Ok.
9. Restart the computer

Also try to disable security softwares on the computer and try to run the updates and verify if it works fine.
If the issue persists, reply back with the details below:
1. Does this happen with all updates or with any particular update?
2. Do you have any security software installed on the computer?
Hope it helps.
Regards,
I'm afraid you ignored the point; the service cannot start due to the "lack of a resource point". The values in the services.msc already are like that.

1. Unsure. A recent update screwed up my cdrom.sys and I had to disable my cd-drive in my bios. It also prevents me from getting into safe mode. However I don't care about the cdrom.sys or cd-drive -- I can live without it.

2. No, I do not.
My System SpecsSystem Spec
18 Sep 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try in Safe Mode. I see safe mode doesn't work.

Tried with another account? User Account - Create
Perhaps a Repair Install if nothing helps - Repair Install

Also if you haven't already scan with Malwarebytes Anti-Malware free.
My System SpecsSystem Spec
18 Sep 2015   #7
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Verify if you are able to access Windows recovery environment mode. If you are able to access built in Windows recovery environment mode perform a Startup repair and verify if you are able to install updates.

To access Windows recovery environment:
Keep tapping F8 key when the computer starts. If you see the option to select repair your computer select it and perform a startup repair.
My System SpecsSystem Spec
18 Sep 2015   #8
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by kyzmite View Post
sfc /scannow obviously cannot be run.
SFC /SCANNOW : Run in Command Prompt at Boot
It can be run if you have the right tools :-)
My System SpecsSystem Spec
18 Sep 2015   #9
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
18 Sep 2015   #10
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Jacee View Post
Doesn't my post #7 say something about F8 and a Startup Repair?
My System SpecsSystem Spec
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 Error 1812 when starting TrustedInstaller




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