Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot change password in Windows 7

18 Sep 2015   #1
BryanSchmiedele

Windows 7 Home Professional
 
 
Cannot change password in Windows 7

I am running Win 7 SP2 with all the latest updates in Parallels 11.0.1 with all the latest updates on a MacBookPr.

I attempted to change my Windows 7/Network password yesterday and received the following error message:

"An attempt was made to logon, but the network logon service was not started." <See screenshot below>.

So I went to computer management to start the NetLogon Service and received the following message.

"Error 1068: The dependency service or group failed to start"

So I checked what service this was dependent on and it is Workstation.

Tried to start Workstation and got the same error

Checked and there are 4 service dependencies

Browser Support Driver
Network Store Interface Service
SMB 1/x MiniRedirector
SMB 2.0 MiniRedirector

Network Store Interface Service is running

The other three are not in the services panel.

I confirmed that the Browser Support Driver exists. But there is no service to start as it is a driver I believe.

I have rebooted multiple times, ran virus scans. I googled this problem for hours. Also, I do not have a Windows Restore point.

Totally flummoxed a to what the issue is. My guess is somehow one these files got corrupted.

Any help would be greatly appreciated.
Bryan




Attached Images
Cannot change password in Windows 7-v1.jpg Cannot change password in Windows 7-v2.jpg 
My System SpecsSystem Spec
.
18 Sep 2015   #2
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Did you attempt to manually start the net logon service?

SMB services are a little tricky, this might be of some help
https://support.microsoft.com/en-us/kb/2696547

Good luck and keep us posted.
My System SpecsSystem Spec
18 Sep 2015   #3
Gagz

Windows 7 Home Premium 64 bit
 
 

My System SpecsSystem Spec
.

18 Sep 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Excuse me but what is a "Windows 7/Network password"? Or do you mean your user's password? Like CTRL+ALT+DEL then "Change Password"?

How did you try to change your password? When are you being asked for this password?

Since you are trying this on Parallels, did you configure Network Interface correct? Can you browse network with your Win7? Maybe your services aren't starting due to lack of a network card. Network Settings bridged should work nicely

Netlogon is for domain controller authentication as far as I know. (manual and stopped for my laptop, workgroup'ed)
My System SpecsSystem Spec
18 Sep 2015   #5
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

GokAy, good points. If BryanSchmiedele was attempting to configure a new network connection or for some reason assigned a domain name that may be a problem.
My System SpecsSystem Spec
18 Sep 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

You can't join a domain without a domain controller so not likely. Hopefully, it is just a misconfiguration. If not, once we get a better idea, we can try some other things.
My System SpecsSystem Spec
18 Sep 2015   #7
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Can't join a domain and naming a domain in computer properties are two different things.

I don't even want to try that and screw up my stuff.
My System SpecsSystem Spec
18 Sep 2015   #8
BryanSchmiedele

Windows 7 Home Professional
 
 
Some progress made maybe

I did try to start the NetLogon Service manually. It tells me that Workstation and Server dependencies.

Server is running, but Workstation is not.

Try to start Workstation and it has dependencies - as I outlined in the first post.

I went and was able (I think) to start the

SMB 1/x MiniRedirector
SMB 2.0 MiniRedirector

Using the directions on MS's page.

However, after reboot I cannot see those services in the services window.

In the event viewer I see something very strange:

The Workstation service depends on the SMB 1.x MiniRedirector service which failed to start because of the following error:
Workstation is not a valid Win32 application.

And I am trying to change my PC Password.


I am on the domain.
My System SpecsSystem Spec
18 Sep 2015   #9
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Unless you are a member of a network domain you are not a workstation. You are a stand alone PC right?
My System SpecsSystem Spec
18 Sep 2015   #10
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Are you trying to do this via user accounts in the control panel?
See the attached image, that is where you should be
My System SpecsSystem Spec
Reply

 Cannot change password in Windows 7




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
New computer, Cannot change windows password
I gave a user a computer that another person had been using because hers died. I added her profile and reset her password etc and gave it to her. She soon noticed that she couldn't change her password, getting an error that it doesn't meet the history, length or complexity requirements of the...
General Discussion
Windows wants me to change my password
Since recently W7 wants me to change the pw of my homegroup very regularly. Because I am the sole user of everything I don't want it to change: got the same one for 30 years now and it never harmed me...:sarc: How do I let the nag disappear? Thanks, Barend :D
Network & Sharing
how do I change the password complexity on a windows 7?
Hi, I'm using Win7 Ultimate with service pack and in the process of installing World Ship 16 we encounter error 26. Upon calling UPS for tech assistance they are telling me that the error is cause by the Password Complexity settings in Win7. So I searched online and found in Microsoft that by...
General Discussion
Windows won't save password change
Hello fellow Windows 7ers, I have just had this problem recently that has been very frustrating. Preface this with: I had this OLD password that I had set. During this time I had that password I did use windows' system image utility to backup my old 500GB drive to restore it on a 1TB drive...
General Discussion
Password Change / Remove Password Problem
I've created a password for the guest account. Now I can neither change nor remove it. Logging on as admin I can't find a setting to change or remove guest account's password. Logging on as guest I am getting the "windows cannot change password" warning if I try to change or remove it. On...
General Discussion
Unable to change wifi password in windows 7
Hey all, I recently changed the SSID and wep key (10 digit - passphrase generated) on my router (Linksys WAG54 v3. Firmware 1.00.65). All computers on the network have been updated successfully and are accessing the internet, except one. It's a new Viao laptop, running Windows 7 Ultimate...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:37.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App