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Windows 7: Blank screen after login (sometimes)

25 Sep 2015   #11
tommy2k8

Windows XP
 
 

Quote   Quote: Originally Posted by GokAy View Post
Oh, just noticed you said "blank" not "black"
Tried a clean startup? Troubleshoot Application Conflicts by Performing a Clean Startup
What security software are you running?

I will ask others about the BIOS and Boot Menu.
Sorry, I did mean black!

AVG Free 2015 is the security software.


My System SpecsSystem Spec
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25 Sep 2015   #12
tommy2k8

Windows XP
 
 

Quote   Quote: Originally Posted by rvcjew View Post
Tommy what model is this laptop some lenovo have a novo button that is pressed while the pc is off to get a menu for boot order, recovery, and bios. So please if you do not know the model take a picture of it open and we can figure it out based on that.
It is a Lenovo Thinkpad Edge E320. I have backed it all up, but in the Recovery Options, is there an option to keep the data intact?
My System SpecsSystem Spec
25 Sep 2015   #13
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by tommy2k8 View Post
Quote   Quote: Originally Posted by rvcjew View Post
Tommy what model is this laptop some lenovo have a novo button that is pressed while the pc is off to get a menu for boot order, recovery, and bios. So please if you do not know the model take a picture of it open and we can figure it out based on that.
It is a Lenovo Thinkpad Edge E320. I have backed it all up, but in the Recovery Options, is there an option to keep the data intact?
I'm not sure if there is, does it say it is putting it to factory state? If so it will wipe the main partition first. it will give you two options to pick from if you can, but I would doubt it has it. What did you back it up with, was it one key? I don't know if this laptop has one key or not. EDIT: wait if you got to recovery does that mean you can now get into the bios as well with its key command?
My System SpecsSystem Spec
.

25 Sep 2015   #14
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Just another two cents worth for using HW Info


Using HW Info

PART A:

You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download <download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE

Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.

See this for the rail voltage info

http://www.tomshardware.com/reviews/power-supply-specifications-atx-reference,3061.html (Section 2.)

The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel

FOR OTHER COMPONENTS

PART B:

Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.

Just out of interest just how old is this machine because I cannot find any support for it?
My System SpecsSystem Spec
25 Sep 2015   #15
tommy2k8

Windows XP
 
 

Back up.... I haven't tried Recovery yet!
Bad news... When I press Enter to get the boot options (Resume normally, enter BIOS, or boot from any external device foud), it doesn't recognise USB, CD (although the external CD / DVD drive does spin up). Im stuck now!
My System SpecsSystem Spec
25 Sep 2015   #16
tommy2k8

Windows XP
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Just another two cents worth for using HW Info


Using HW Info

PART A:

You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download <download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE

Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.

See this for the rail voltage info

http://www.tomshardware.com/reviews/power-supply-specifications-atx-reference,3061.html (Section 2.)

The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel

FOR OTHER COMPONENTS

PART B:

Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.

Just out of interest just how old is this machine because I cannot find any support for it?
The laptop is 5 years old.
My System SpecsSystem Spec
25 Sep 2015   #17
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by tommy2k8 View Post
Back up.... I haven't tried Recovery yet!
Bad news... When I press Enter to get the boot options (Resume normally, enter BIOS, or boot from any external device foud), it doesn't recognise USB, CD (although the external CD / DVD drive does spin up). Im stuck now!
You probably have to go into the bios and either turn on legacy boot, usb boot, or enable legacy usb devices. After reading your manual it looks like you just need to change your boot mode to legacy to boot off the cd drive if you want. https://support.lenovo.com/de/de/docs/UM007961
My System SpecsSystem Spec
25 Sep 2015   #18
tommy2k8

Windows XP
 
 

Thankyou, but I have booted from CD before (Wednesday actually). Strange.
My System SpecsSystem Spec
25 Sep 2015   #19
GokAy

Windows 7 Ultimate x64 SP1
 
 

Maybe drive is going bad?

Tried uninstalling AVG yet?
My System SpecsSystem Spec
28 Sep 2015   #20
tommy2k8

Windows XP
 
 

Sorry, yes I did - didn't make a difference.
My System SpecsSystem Spec
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 Blank screen after login (sometimes)




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