Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Refurbisher who actually restores to excellent working condition

27 Sep 2015   #1
Janesdf

Windows 7
 
 
Refurbisher who actually restores to excellent working condition

Recently, my Win 7 Home Premium laptop became inoperable (long story), so I bought a refurbished Win 7 (has to be Win 7 as Win 8/8.1 for non-touch, for me, was a nightmare and I refuse to re-live it. If it worked for you great, but it didn't for me) Pro laptop (different model and manufacturer than my previous one) from a MS Certified Refurbisher with very high positive ratings at a good price, excellent return policy, one year warranty and GUARANTEED to work properly. From my first use, one problem after another. Win 7 Pro not properly installed, would boot to Boot Manager instead of desktop every single time, numerous error codes when trying to download updates, and finally, the board for the wireless connection died. My other wifi connected items worked and connected with no problems. All of this within three days (including the day I received it). I explained all to the seller/refurbisher and was sent a prepaid return label with rma and a prompt refund.

Not deterred, I decided to buy from a different refurbisher, different model Win 7 Pro laptop, and that worked great, for ONE day. It became so slow that instead of seconds to download or open pages, it took 5-7 minutes to open pages. For the next download of MS updates, 216 of them, literally, 9 hours later, only 164 had been downloaded (not installed, just download). For previous pc's I've owned, it took just minutes to download and install even more updates. By the way, my WiFi connection was up and working fine. Returned that, received a prepaid label, rma and prompt refund.

Third time, after checking the reviews, I bought a brand new desktop, small form factor, also Win 7 Pro. Straight out of the box, numerous error codes when trying to download updates, though pc showed wifi was connected, pages would not load. During these experiences, and now, I was using my Kindle Fire to access the internet for possible solutions, none of which worked for the laptops and new desktop. I also contacted the manufacturer's tech support for the new desktop and they determined it was defective and to return it. The seller is balking on a prepaid label, but because I bought it through Amazon, they have agreed to help if the seller (3rd party) won't.

Due to all of this, my Kindle Fire, which I primarily used for reading and apps has been great and I am impressed. However, I really need a desktop or laptop in excellent working condition as I am self employed which requires a lot of time online and quite a bit of word processing and printing.

My previous desktops, bought brand new, never had these problems. They always lasted a minimum of 5 years which is why I'm leaning more towards another desktop, but will consider a laptop.

By the way, these last three were Win 7 PRO, not Home Premium which was problem-free.

I'm willing to try another refurbisher, but would like references on refurbishers who actually do restore a desktop or laptop to excellent working condition without paying the same price as a new one.

Thank you in advance for your help. Jane


My System SpecsSystem Spec
.
27 Sep 2015   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Well refurbish :/

I would imagine any would not be refurbished if they were worth having they would still be in the owners hands
Some companies recycle machines which most came from x-p days which are inadequate for win-7 64 bit.

For the least amount of irritation..... I'd probably think build your own rather than buying refurbished units
Of course this is not going to be cheap by any means
So for one post a realistic budget

I personally wouldn't even consider a refurbished unit
I'd lean more to upgrading an older one you might already have.
My System SpecsSystem Spec
27 Sep 2015   #3
cyclops

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Walmart has great deals on refurbs. My father has been very please with the desktop Dell he has. What kind of price range are you looking to stay in? Wouldn't it be easier to buy new and have no headaches?
My System SpecsSystem Spec
.

27 Sep 2015   #4
Janesdf

Windows 7
 
 

Thrash, it's obvious that you are extremely knowledgeable when it comes to tech, light years ahead of me and probably own more than one desktop and laptop, all of which are probably in excellent condition. So, I propose that you send me one of yours, your choice, and turn my :-( into a :-)

I'll pay the shipping. Jane
My System SpecsSystem Spec
27 Sep 2015   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
lol we all have to start some where
What is wrong with your 3 y.o. desktop or was it a laptop ?

I agree possibly a local retailer would be a quicker return if you have issues with a refurbished unit
Looks like you have the right way to look for one = with a darn good return policy

We do not know a state and city where you live or budget
Newegg.com is a good place but these used units are like playing dice = no telling what you'll get :/
My System SpecsSystem Spec
27 Sep 2015   #6
Janesdf

Windows 7
 
 

Hi, my five year old desktop, an Emachine (32-bit, 2gb ram, 320 HD) which was great and absolutely no headaches, just slow after 5 years and not very portable. Unfortunately, it is still in my storage unit in Akron, OH, and I am in Miamisburg (Dayton area). I moved with my laptop never dreaming that it would fail so completely after two years. I'll be in the Akron area in mid-October and will bring the rest of my property at that time. I was also considering having two pc's, in different rooms, each serving as a backup for the other and possibly the desktop also serving as a printer server, so I still plan on buying another desktop or laptop. My budget is $250 max with Win 7, refurbished with the thinking I would get more for my money or new.

By the way, I knew there was a good chance my proposal might be shot down but I thought "What the heke, give it a shot". It never hurts to ask. Jane
My System SpecsSystem Spec
27 Sep 2015   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Okay a budget
Well besides this not having much storage seems like a good deal.
Refurbished: DELL Laptop E6420 Intel Core i5 2.50 GHz 4 GB Memory 128 GB SSD 14.0" Windows 7 Professional 64-Bit - Newegg.com
My System SpecsSystem Spec
27 Sep 2015   #8
Janesdf

Windows 7
 
 

Thanks. I was also looking through Newegg. What do you think of this?
My System SpecsSystem Spec
27 Sep 2015   #9
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Well if you notice the link I posted was an item Sold by and shipped by Newegg
But it also only has a replace policy so no refund

It's spec's sheet looks good only issue is it only has 128gb ssd storage so you will probably have to use a external hdd for personal files until you can get a larger sdd in the 250 to 500gb range which the 500gb ssd will cost another 150.us
256gb ssd at about 100.us

But if you use the system spec's on that unit and see if you can get something locally or on Amazon that would work too with a refund policy of course incase of defect
My System SpecsSystem Spec
27 Sep 2015   #10
Janesdf

Windows 7
 
 

Sorry about that. I had included a link to another desktop I found on Newegg, but the link did not make it to my post. It is HP Compaq 8000 Elite SFF PC - Intel Core 2 Quad Q9505 2.83GHz, 4GB DDR3 1333 Memory 500GB 7200RPM HDD - Windows 7 Pro 64-Bit - Newegg.com
My System SpecsSystem Spec
Reply

 Refurbisher who actually restores to excellent working condition




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
System restores max usage keeps getting reset
I set my drive to use 2% (18.36 GB) max and for whatever randomly it resets to 50% max usage. Is there anyway to stop this from happening?
General Discussion
Help with getting my computer in working condition
For the past year, I keep getting the message that the hard drive is failing and imminent. Save all data. I have downloaded several of the hard drive testers and all of them say there is nothing wrong. I did a complete system restore to factory condition. Now it won't boot. It says windows failed...
General Discussion
PC Freezes sometimes....sometimes restores
Sometimes my pc freezes...cant do anything anymore and also sound freezes. Then after a while it says the driver was not responding and has been restored. but sometimes it doesnt restore and then i have to manually power off the pc and restart it again. This problem happens both on desktop and on...
Graphic Cards
Windows Locking Up / Restores no longer working
Yesterday windows wouldn't get past the black log on screen. I did a restore from a couple of weeks ago and it started fine. Today, same thing. So I tried the restore again, using a slightly older restore point. It got me in and I immediately opened malwarbytes and updated the file but the...
Backup and Restore
PC Restores to a recovery point all by itself
Hi. I have a PC with win 7 pro 64 bit which has been working fine for months. A few days ago, I fired up the PC and noticed an old wallpaper and some application icons in the desktop were missing and some that I had deleted suddenly back there. I looked at the restore points and there are none...
Backup and Restore


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App