several problems regarding windows 7 64 home premium

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  1. Posts : 6
    windows 7 home premium
       #1

    several problems regarding windows 7 64 home premium


    ok so im a wits end here, i have posted a few other places and have gotten nowhere. if i try to fix one problem the others cuase me to hit a dead end.
    here is a list of my woes.

    1) my anti virus will not start up (MSE) and they say it might be due to having remnant antivirus on my computer so im running opswat gears pakage one and it seems to be struggling.
    2) i cant run sfc scan for whatever reason even in admin mode.
    3)i cant update my computer. it will say updating but then it will stay that way for however long i let it sit for. i once let it "update" for two days and ended up having to restart the thing.
    4) sometimes i have to restart my computer 10+ times to all the programs working including my internet. i have tried going into sercives as admin to check if the corect stuff is started but nothign really changes.
    5) its a 10% chance that i can even download or undownload a program.
    6) shockwave player will not work on ALL browsers making looking for answers and doign anything damn near impossible.

    im sure i am forgetting a few but thats the gist of what im dealign with. they all tie into each other and im pretty lost. im about to do a factory reset but thats my last resort.

    any help would be amazing.
      My Computer


  2. Posts : 543
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #2

    Have a backup image on another disc? Will it not restore to an earlier time? What version shockwave? Known Shockwave Zero Day Exploit on v19.0.0.185 and 19.0.0.207, Adobe has no newer version yet.
      My Computer


  3. Posts : 6
    windows 7 home premium
    Thread Starter
       #3

    i dont have a backup saddly. lets just say that i untill recently did not know anything about computers. it does not give me any restore points. if i restore its going to be a factory reset.

    as for my shockwave version, i just went to the adobe site and tested it. its says i have version 18,0,0,209
      My Computer


  4. Posts : 543
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #4

    Don't do anything to shockwave until Adobe has newer than 19.0.0.207. Any reason why no restore points available? You should complete your system specs in your profile. What were you doing before this started happening? Installing anything or making system changes?
      My Computer


  5. Posts : 6
    windows 7 home premium
    Thread Starter
       #5

    ill work on getting it all filled in.

    the problems started to occur gradually as time went by starting from when my avast stoped working. doing the same thing that my MSE is now doing. i did some research and got rid of my avast and obtained MSE. i dont download hardly anything. i spend most of my time playing league or on facebook.

    im not sure why it shows no restore point. did i need to go in and manually make one at some point?
      My Computer


  6. Posts : 543
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #6

    No restore points is not good. Windows should be creating them on a regular basis, unless you or a virus disabled that function. Most likely an infection turned that off and eliminated any that existed. Have you tried MalwareBytes Anti Malware?
      My Computer


  7. Posts : 6
    windows 7 home premium
    Thread Starter
       #7

    yeah i figured. im pretty sure that what ever i had/have decimated alot of my computer. lesson learned.

    anyways yes i do indeed have malware bytes. i have the free version as the paid version seems to conflict with MSE?
    and i also just ran it and it came up with nothing. i just did a reboot of my computer and my MSE just came back on and is working. but it goes off after being in sleep mode.

    after the reboot i ran a full scan and its still going. but i ahve done all this before it come up with nothing.
      My Computer


  8. Posts : 6
    windows 7 home premium
    Thread Starter
       #8

    ok it seems that i got lucky with this reboot. most of my programs are working and i do now see restore points.
      My Computer


  9. Posts : 543
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #9

    Free version is all I have, it's fine. MSE should always start automatically unless not configured that way in services. It's late here, I'll check back tomorrow. Keep your hopes up.

    Do a restore for sure. As far back as you can go feeling comfortable. If that goes well, create a new restore point manually and name it something special.
    Run MalwareBytes again or anytime in my opinion. It's never hurt me.

    Never connect to the internet without protection.
      My Computer


  10. Posts : 6
    windows 7 home premium
    Thread Starter
       #10

    ok thanks, im goign to try a restore point see if that clears up some of my problems. i appreciate all the help!
      My Computer


 
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