Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Explorer.exe keeps crashing

17 Oct 2015   #11
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by JohnnyIce View Post
Alright so for the first thing, I don't remember how to check my page file it's been a long time since I did that. Also yes I have 248GB free. Secondly, when I go to the write debugging information, I only get kernel dump and small dump, there is no full dump. I set it to small dump because it was on kernel but I'm not sure if that's right.
Small dump will be fine. Strangely I just checked and I do not get a full dump option either.

Re: Page file.

Start> Run

type sysdm.cpl and press Enter

Advanced tab> Performance> Settings> Advanced> Virtual Memory> Change

Just check the size of the page file on your windows partition. If it is set to "system managed" it should be fine anyway.

Edit:

RE: File not found error when disabling context menu handlers. It would be interesting to see what UVK finds as it may report the same problem.

There are other more advanced tools that can enable/ disable context menu handlers but lets see if you get another crash.

Am I correct in thinking that explorer crashes at random times and not when you are right clicking something or opening a particular type of folder or library? Music, video. documents etc.

I just mention it because another reason for explorer crashing can be the presence of a corrupt media file somewhere on your hard drive.


My System SpecsSystem Spec
.
17 Oct 2015   #12
JohnnyIce

Windows 7 Ultimate x64
 
 

Alright yeah the page file is system managed. And okay it did crash again and I just ran the UVK and I'll attach it here. And yes it crashes randomly no matter what I'm doing.


Attached Files
File Type: txt UVK - Ultra Virus Killer Log.txt (222.9 KB, 1 views)
My System SpecsSystem Spec
17 Oct 2015   #13
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay here is something to test. Would you mind disabling Pushbullet from startup? You can undo the change - it's just a test.

Start> Run then type msconfig

Press Enter

On the startup tab uncheck Pushbullet. Click OK. Reboot and test.

You also seem to have a startup entry that points to 3RVX in your downloads folder. Is that the volume control icon program or something else?

John\Run> | 3RVX | File not found: C:\Users\John\Downloads\3

Also since WinRAR is free and can be installed anytime would you mind removing the context menu handlers?

Copy and paste the following into a text file (create with notepad)

Code:
 <CreateRestorePoint>
 <SDelete>
<FileContextMenu> | WinRAR32 |  | No description | Hash error: File not found | Unsigned :  No publisher
<FolderContextMenu> | WinRAR32 |  | No description | Hash error: File not found | Unsigned :  No publisher
Save the file to your desktop as a text file with .txt extension then once saved rename with .uvk extension.

So basically save as something like UVK Fix.txt then rename to UVK Fix.uvk

Run UVK as administrator and from the selcome screen choose "Run Scripts" then "Import Commands From File"

Browse to UVK Fix.uvk on your desktop and open it.

Then choose Run/ Fix Listed.

Reboot when finished.

You can also use Autoruns to re-enable those other context menu handlers that you disabled since the issue persists.
My System SpecsSystem Spec
.

17 Oct 2015   #14
JohnnyIce

Windows 7 Ultimate x64
 
 

Alright I disabled Pushbullet on startup and ran that thing with UVK. And then restarted. Also yes 3RVX is the volume control pop up thing. So I'm guessing I'm just waiting now to see if it worked then.
My System SpecsSystem Spec
17 Oct 2015   #15
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

If it's not fixed there are still a lot more things to try unfortunately. I also note that you have Open Hardware Monitor Beta v7 installed. Beta software often has bugs so on that basis it might be an idea to test with it disabled. Again it seems to be running from your downloads folder.

The usual way to run software is to install it or if it's a portable app move it out of your downloads folder into it's own folder.
Explorer.exe keeps crashing-portable-apps.jpg
I would think that it's not a good idea to run apps directly from your downloads folder but maybe other members have ideas on that as I'm not entirely sure that it would actually cause problems.


My System SpecsSystem Spec
17 Oct 2015   #16
JohnnyIce

Windows 7 Ultimate x64
 
 

I really do appreciate your help with this, man. I've never had anything like this happen to me before so it's quite frustrating haha. But as far as the Open Hardware Monitor goes, I'll keep it not running for the moment. Also do you have a better suggestion for a program that can show me my cpu temperature and fan speeds if it happens to be a problem with it? Because that's all I use it for.
My System SpecsSystem Spec
17 Oct 2015   #17
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well I'm not saying that I can solve the problem. I have had issues with explorer crashing in the past and fixed them. I wish I could work out why you don't see explorer crash dumps.

Open Hardware Monitor is probably not the culprit but it is Beta software so might be buggy.

I don't use any real time monitoring software that does the same thing. I use SIV to check when I need to but it's not exactly user friendly.
Explorer.exe keeps crashing-system-information-viewer.jpg
I suspect that other members could offer suggestions on an alternative with real time monitoring.


My System SpecsSystem Spec
17 Oct 2015   #18
JohnnyIce

Windows 7 Ultimate x64
 
 

Yeah it is really weird that it doesn't work. Maybe I could change the registry keys manually that the .reg files changes? Would you happen to know what they were? Also a possible work-around if nothing here works. Is there like a program that replaces the desktop? Because I have Actual Multiple Monitors and I noticed that if I end the explorer process I can still continue to use both of the task bars that it creates, the only thing that stops working are my desktop icons. Just an idea haha. Also explorer just crashed again. So apparently problem not solved so far.
My System SpecsSystem Spec
17 Oct 2015   #19
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

RE: Registry entries for Explorer Crash Dumps. I never tried creating them manually but if you want to try - it would appear that you will need to create a folder here:

C:\LocalDumps

and add these entries to your registry:
Explorer.exe keeps crashing-registry-editor.jpg
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\Explorer.exe]

I'm not sure that manually creating those entries would actually work. Here's the contents of the reg file:

Code:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\Explorer.exe]
"DumpFolder"=hex(2):43,00,3a,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,44,00,75,\
  00,6d,00,70,00,73,00,00,00
As for replacing Windows Desktop I've only ever tried using Classic Shell once in the past.

Do you have folders containing video or image files on your desktop? If so - try temporarily moving them onto an external drive.

If you end the explorer process you should really restart it from Task Manager.

File> New Task (Run)

then type

explorer.exe and press Enter.

Exit task manager and right click your desktop. Choose "Refresh"


My System SpecsSystem Spec
17 Oct 2015   #20
JohnnyIce

Windows 7 Ultimate x64
 
 

Okay so randomly that Localdumps folder is all of a sudden there and it has like 5 files in it. I'm assuming that you'd just need the newest one so I'll attach that here. Weird that it would randomly show up but good thing I don't have to go manually add it myself!


Attached Files
File Type: zip explorer.exe.1868.zip (3.64 MB, 1 views)
My System SpecsSystem Spec
Reply

 Explorer.exe keeps crashing




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD Error 1033 - Internet Explorer crashing - Gadgets crashing
Hello Forum, I have the following issues - 1. First received the message on the computer from MS informing that we had an error - went to view details it said that we had a Error 1033. I went and pushed the button to get MS to fix this issue - but continually receive the message that I have...
BSOD Help and Support
Windows Explorer crashing, adobe plug in crashing.
Im running windows 7 ultimate 64 ... I dont know totally system specs. It's a custom rig that I purchased about 6 months ago. I dont think the specs matter anyway because I don't believe this is a hadware problem, but a windows problem. Ok, So about a month ago I was unlucky enough to pick up...
General Discussion
Windows explorer (not Internet explorer) is crashing
Hi all, I am using Window7 64 bit version. I have a problem when I was trying to open a folder. When I open this particular folder windows explorer is crashing and saying cannot access memory (with different addresses). All other folders are opening properly. Also, there are few vedio files in...
BSOD Help and Support
Windows Explorer (explorer.exe) is constantly crashing
hi, after 5 or 6 months of using, explorer.exe started crashing constantly, it crashes every 10-15 minutes and freezes the screen, then i restart the process and continue using. here is the problem signature : Problem Event Name: APPCRASH Application Name: Explorer.EXE
BSOD Help and Support
Explorer crashing
Hey this is my fisrt post here and I hope you guys can help with this problem. Okso erlier windows defender said that there was a virus and it deleted it. It restarted the computer then as soon as I log on nothin comes up and it says windows explorer has crashed. And so does eerythin else. Can...
BSOD Help and Support
explorer.exe crashing
Every now and then, explorer.exe crashes and wants to restart, once this does that once, it does it about a dozen times, its when I right click on my desktop... I am running windows 7 64bit professional.. has anyone got any ideas what could be wrong as I am having a bit of difficulty finding...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App