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Windows 7: Explorer.exe keeps crashing

18 Oct 2015   #41
JohnnyIce

Windows 7 Ultimate x64
 
 

Good idea haha. Well in case it really is solved, I just wanna say thank you so much for all the help you've given me. This has been my first time getting advice on a forum so it's been really cool. You saved me $80 at the local computer repair shop lol. You're awesome. (:


My System SpecsSystem Spec
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20 Oct 2015   #42
JohnnyIce

Windows 7 Ultimate x64
 
 

Well it seems to be fixed completely so thank you for all your help. So I just mark it as solved now and that's it? (:
My System SpecsSystem Spec
20 Oct 2015   #43
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Great news! Well that's it unless you want help with undoing some of the changes that you made during troubleshooting.

Example:

Uninstall UVK Portable. Or keep it if you found it useful: UVK Help - Uninstall

The reg file you downloaded. You can leave the registry as it is. It will not cause any harm and at least you will get Explorer crash dumps if there are any problems in future. If you want help to remove the entries - let me know.

WinRAR - suggest reinstalling to recreate missing context menu entries.

PushBullet - try enabling if you need it by doing the reverse of what you did via msconfig.

Actual Multiple Monitors - consider reinstalling it.
My System SpecsSystem Spec
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20 Oct 2015   #44
JohnnyIce

Windows 7 Ultimate x64
 
 

Well UVK asked me to uninstall it when I closed it so I just did that. And the WinRAR menus are still there so I guess there's no need for that. I actually replaced AMM with another program that does something similar. It's also a bit less laggy so that's nice (: So overall I think everything is good (: Thank you again so much for your help.
My System SpecsSystem Spec
22 Oct 2015   #45
JohnnyIce

Windows 7 Ultimate x64
 
 

Welp update. Explorer crashed yet again. Weird that it hadn't for so long and now started again.
My System SpecsSystem Spec
22 Oct 2015   #46
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Have you got another explorer crash dump?
My System SpecsSystem Spec
23 Oct 2015   #47
JohnnyIce

Windows 7 Ultimate x64
 
 

Oh right yep sorry here it is. Just got this one actually.


Attached Files
File Type: rar explorer.exe.3012.rar (2.78 MB, 3 views)
My System SpecsSystem Spec
23 Oct 2015   #48
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Okay thanks. I will look at it later. Currently I'm at work.
My System SpecsSystem Spec
23 Oct 2015   #49
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Your latest dump again point to clr.dll (.NET Framework)

What software (if any) did you install after the crashes stopped?

It might be necessary to remove all .NET Framework versions other than 3.5 then reboot and run Advanced Disk Cleanup (to include windows update cleanup) then reinstall the missing versions. However, before attempting that, would you try running a scan with Secunia PSI. I will send you a personal message containing a link to download an older version of Secunia PSI as it allows the user much more control than the current release.

Secunia PSI 2.0 - it will check most of your installed software to see if there are updates available and provide links to download any missing updates. It's better to use Secunia PSI 2.0 rather than the current version as it gives you more control over updates and doesn't run in the background at all times.

Once installed it should start a scan automatically. Also check the following settings and apply them.

Ignore this warning - it doesn't apply to Windows 7:
Explorer.exe keeps crashing-secunia-psi-ignore.jpg
Click the drop down arrow next to "Configuration" then click "Settings" then on th and settings tab apply the ones shown in the screenshot below:
Explorer.exe keeps crashing-secunia-psi-settings.jpg
On the "Drives" tab choose the following:
Explorer.exe keeps crashing-secunia-psi-drives.jpg
When the scan is complete apply any updates one at a time by clicking on the "Install Solution" link.

Note: If you see a warning that Microsoft XML Core Services 4.x is insecure - ignore it for now but install any other updates.

If a reboot is requested at any point - reboot then continue with another scan.

Explorer.exe keeps crashing-secunia-psi-install-updates.jpg

There are still more steps to take if the issue is not resolved.


My System SpecsSystem Spec
23 Oct 2015   #50
JohnnyIce

Windows 7 Ultimate x64
 
 

Well I got this when I ran the scan.

Explorer.exe keeps crashing-psi.jpg

But when I go to Install the Solution for Java it runs and I get this

Explorer.exe keeps crashing-psi-2.jpg

And then it closes and nothing happens. So I don't really know what to do.


My System SpecsSystem Spec
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 Explorer.exe keeps crashing




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