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Windows 7: Explorer.exe keeps crashing

24 Oct 2015   #61
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well I'm not sure what that means. Is Volume Shadow Copy service set to either manual or automatic in services configuration?

Start> Run

type services.msc

Press Enter

Scroll down to the service and check.

Did you also run the full disk check yet?

What are you using for backup? Is the destination drive NTFS formatted?


My System SpecsSystem Spec
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24 Oct 2015   #62
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Check that you have enough space on the destination drive. Maybe post a screenshot as per this tutorial:

Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
24 Oct 2015   #63
JohnnyIce

Windows 7 Ultimate x64
 
 

That service is set to Manual. Should it be automatic? And yes my drive is NTFS and has plenty of free space for it as you can see here.

Explorer.exe keeps crashing-disks.jpg

I just used the default windows backup. And no I haven't run the disk check yet. Should I first?


My System SpecsSystem Spec
.

24 Oct 2015   #64
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by JohnnyIce View Post
That service is set to Manual. Should it be automatic? And yes my drive is NTFS and has plenty of free space for it as you can see here.
That looks okay to me and manual is fine for that service.

Quote   Quote: Originally Posted by JohnnyIce View Post
I just used the default windows backup. And no I haven't run the disk check yet. Should I first?
Well the best idea is to scheduled a disk check when you have finished using your computer and don't need it for a few hours. Just set the disk check to run and reboot.

If any other forum members have an idea why this might happen (image below) please post.



I wonder if you'd get the same issue using another backup method like Macrium Reflect or Aomei One Click Recovery. Maybe someone will jump in with a suggestion on the VSS issue.

I guess we could move onto troubleshooting shell extensions in more detail if there are no suggestions.
My System SpecsSystem Spec
25 Oct 2015   #65
JohnnyIce

Windows 7 Ultimate x64
 
 

Should I try running one of those other backup methods you just said? To see if that works any better than the Windows one?
My System SpecsSystem Spec
25 Oct 2015   #66
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

You can try another method and see if you get the same problem. Take a look at this:

Alternative to Lenovo one key recovery: AOMEI OneKey Recovery - Help
My System SpecsSystem Spec
25 Oct 2015   #67
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Forgot to mention that the download link is at the bottom of the page.
Explorer.exe keeps crashing-aomei-onekey-recovery.jpg


My System SpecsSystem Spec
25 Oct 2015   #68
JohnnyIce

Windows 7 Ultimate x64
 
 

So I'm not quite sure I understand this right. Does this say I have to create a partition to do this?
My System SpecsSystem Spec
25 Oct 2015   #69
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sorry for the delay in answering. If you just stick with the "recommended" options when running for the first time it should create it's own partition to save the backup.

I have to confess that I personally use Macrium Reflect but Aomei looks like an easier solution.

[Edit] Here is a video to watch. although the video is for Windows 8 - it is the same on Windows 7



or try:

https://www.youtube.com/embed/gukKC7SsA8I
My System SpecsSystem Spec
26 Oct 2015   #70
JohnnyIce

Windows 7 Ultimate x64
 
 

Well I haven't gotten around to doing the backup yet. Yesterday was a bit hectic for me and now I have class today. But something interesting I noticed. So before explorer crashes the icons in my taskbar like the volume icon and the ethernet icon disappear and once that happens explorer doesn't crash until I either try to access the start menu or I hover my mouse over the invisible taskbar icons and then it crashes. Just thought that was interesting. Oh also I don't see a video on your post?
My System SpecsSystem Spec
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 Explorer.exe keeps crashing




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