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Long story of my computer crapping out, please help if you can.
This horrendous story started from an horrendously terrible way.
This actually happened to me.
I had upgraded to Windows 10 about 3 months ago and I had this desktop for about 1 year before upgrading to Windows 10.
Specs:
- Windows 10 Pro x64 and Windows 7 Ultimate x64
- AMD FX-4180 Quad-Core 3.8 GHz
- 8 GB DDR3
- WD Blue 1TB 7200RPM HDD
- Read/Write CD and DVD drive
- Asus motherboard
- Onboard grahpics
Things to note:
- HDD was partitioned into D drive and C drive
- Everything worked normally before this happen (for about a year)
- D drive was bitlocker encrypted
- I upgraded to Windows 10
- Installation disc is fine (not corrupted or any malware)
- No malware
- Microsoft Security Essentials for my antivirus
Then all of a sudden, Windows 10 crapped out, and everything was not responding (explorer.exe, chrome.exe, etc.)
I press the reset button...
Windows 10 boots up with a disk checker.
Then the "Choose Keyboard Layout" screen appears with it not responding to any input.
I started trying to fix the computer multiple times (windows 10 start up repair, windows diagnostics test, CHKDSK, sfc /SCANNOW, update video driver, etc.)
But nothing works.
So, I tried to reinstall windows 10 and it said my drive was Bitlocker encrypted (my D drive was, not my C drive).
I tried using my password and my key was save on the C drive (which I could not access).
Didn't work.
Open command prompt and entered "manage-bde -unlock D: -password"
Cmd asks for password... I enter the right password.
"Failed to decrypt with password"
Repeat 10x with no success.
So install windows 7... no problems
Success!
So I shutdown my computer
The next day, I boot up windows, log in and: "Personalized Settings Not Responding"
Check the HDD light is off, press reset button.
BIOS Splash screen -> Starting Windows -> Black Screen of Death (blank screen with a movable cursor)
Reset again and same thing happens.
Again, I kept trying to fix the computer (windows 7 start up repair, windows diagnostics test, CHKDSK, sfc /SCANNOW, update drivers, etc.)
NOTHING
Chkdsk had nothing to report, sfc /SCANNOW found nothing, start up repair did nothing, and system restore couldn't start.
I thought that this was a hardware problem.
Live boot from usb with ubuntu linux, no problem.
Everything worked correctly.
I suspected a corrupted hard drive (all my data I wanted was backup on google drive).
So I reinstalled Windows and deleted all partitions and created a new one.
SAME PROBLEMS HAPPENED AGAIN!!!
Wipe the HDD with DBAN on Live usb.
Nothing is left on the HDD (no viruses, malware, bad registry, or any data. just a field of zeros).
Reinstalled windows 7 with .iso from Microsoft.
Boots up fine... restart... log in... (two minutes later)... "Microsoft Windows Not Responding"
But two minutes of waiting later... everything is back to normal (so I wrote this to ask for help)
If you have any idea of why my computer is abnormal, please tell me.
I will use my laptop to keep you updated if anything else happens
Last edited by Alexbay218; 29 Oct 2015 at 15:54. Reason: more clarifications