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Windows 7: My computer restarts randomly

03 Nov 2015   #11
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

But it IS disabled as you can see in my #1 post and in attached screenshot and no BSOD appears.
That's why I'd like to "upload" Event Viewer log to check that.




Attached Images
My computer restarts randomly-screenshot.jpg 
My System SpecsSystem Spec
.
03 Nov 2015   #12
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

You have Write debugging information set to none in the dropdown list.
Select the Small Memory Dump (or whatever), to get some dump info.
I'm on W10 right now, and i think my choices are different than what W7 shows.
My System SpecsSystem Spec
03 Nov 2015   #13
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

OK. I changed that to Small Memory Dump.
So what's next step ?
My System SpecsSystem Spec
.

03 Nov 2015   #14
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

After you get your next random restart (or crash) see if you get a dump file.
Post another screen print of your Startup and Recovery window.
I don't know what will happen if you have Small Memory Dump selected and you still have MEMORY.DMP entered in dump files.
What happens might depend on how much space you have allocated for your Paging File.

You may need to set the dump file to MINIDUMP (not MEMORY).
The change should happen automatically, but check to make sure.

Again, I'm on W10, so the exact wording may be a bit different for you.
My System SpecsSystem Spec
03 Nov 2015   #15
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

As you can see in attach file there are two options in Windows 7.
Small memory dump and Kernel memory dump
Which is the right ?

Virtual Memory is set to automatically. Is this OK ?


Attached Thumbnails
My computer restarts randomly-virtual-memory.jpg  
Attached Images
My computer restarts randomly-memory-dump.jpg 
My System SpecsSystem Spec
03 Nov 2015   #16
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

I think that should be OK.
I don't know if the BSOD experts prefer a full dump, or want only a minidump.
If no-one else replies, we'll find out when you post with the dump file after your next crash.
My System SpecsSystem Spec
03 Nov 2015   #17
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

I thought something looked different for me in W10 vs. W7, so you can see W10 has more choices.
I've never played with or tested this and know what it does and how it works.
It's just one of those changes for W10, that i don't know about yet.

My computer restarts randomly-memory_dump.png


My System SpecsSystem Spec
03 Nov 2015   #18
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
efi

I think Bigmck, is on the right track, my partitions are both NTFS, and in most of the tutorials i've read there is no mix of the 2..
suspect thats why your getting a SHUTDOWN failure not a restart problem.
Please post a copy of your BIOS settings.

Not my area but from there someone will be able to tell you
the required bios settings
the way to convert the EFI partition to NTFS.

Roy
My System SpecsSystem Spec
04 Nov 2015   #19
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by DavidE View Post
I thought something looked different for me in W10 vs. W7, so you can see W10 has more choices.
I've never played with or tested this and know what it does and how it works.
It's just one of those changes for W10, that i don't know about yet.
Sorry guys. I was too busy today.

Finally I set that to Small Memory Dump

No restart today until now. Waiting...


Attached Images
My computer restarts randomly-memory-dump.jpg 
My System SpecsSystem Spec
04 Nov 2015   #20
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by torchwood View Post
I think Bigmck, is on the right track, my partitions are both NTFS, and in most of the tutorials i've read there is no mix of the 2..
suspect thats why your getting a SHUTDOWN failure not a restart problem.
Please post a copy of your BIOS settings.

Not my area but from there someone will be able to tell you
the required bios settings
the way to convert the EFI partition to NTFS.

Roy

Hello Roy
Sorry for my delay

The computer is new. I have it for about 5-6 months and I bought it with THIS configuration.
I did no change to BIOS.
But if you suspect that the problem is a wrong BIOS configuration I can change it.
Of coarse I do NOT want loose my data !!!

Which part of BIOS configuration do you need to see for check ?
My System SpecsSystem Spec
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