Are you saying you now see a Blue Screen with error information and you are waiting ?
If that's what you see, restart the PC.
You should now have a minidump file from the BSOD.
Post info for a BSOD using these instructions:
Blue Screen of Death (BSOD) Posting Instructions
A BSOD expert would need to help with that.
No no no. No BSOD at all.
I mean I'm waiting for the next sudden shutdown or sudden restart.
Sorry for misunderstanding. My English are not so good. Sorry
No problem, i just wasn't sure
When you do get the next sudden shutdown or sudden restart, hopefully these changes will help find what caused it.
the settings that need to be posted should show
Whether
EFI is enabled.
Do you still have the installation disks???
Dave, if its a bios problem he will not get a blue screen,
I think that the system is stuck at allways on, ie looping, and will not turn off and create a critical failure.
Roy
I don't know if these photos can help you.
I'm not so familiar with this kind of BIOS.
Yes. I have Windows 7 Installation Disk.
INFO : I mentioned that restart or shutdown happens only when computer is idle for at least 15-20 minutes. Yesterday and today that I worked all day with this computer nothing happened.
And of coarse hibernation and other power saving settings are all disabled in Windows.
thanks for the screenshots.
It appears at some stage you had W8 installed, then went back to 7 (only?).
Im thinking that there were some W8 updates waiting to be applied on next shutdown, (15 min is standard reset time). when you uninstalled W8 those updates appear to have been left behind, and are trying to install, but no W8, hence the "Windows did not shutdown correctly" error.
Believe the pending file names are the same on 7 and 8.
If this is the case your best course of action
A) Back up all of your personnal files/folders etc to an external device.
B) Reset your Bios to default
C) Reinstall W7, as you have the discs, read this W7 tutorial first
Clean Install Windows 7
Note the reinstall will take some time.
Roy
You have had some of the best guys on the Forum helping you and no luck yet on solving the problem. I concur with Torchwood that it is time to do a Reinstall of Windows 7. You need to backup any files you have to an external disk. You will have to reinstall all of your programs after the Win 7 Install. We will be glad to help you through the install. As was said above, follow the "Clean Install Windows 7" Tutorial that Torchwood has referenced. A reinstall should take just under an hour, you will need to stay at your PC while it installs to hit a few keys when prompted. We will be here for any questions. Good Luck == One more thing. Be sure and have your Product Key available when doing your install. You will need it. It should be on a sticker on the outside of your PC.
Dear Roy
As I probably have mentioned I bought this computer 6 months ago with the particular configuration and with Windows 7 (you can see attached invoice).
I'd like to believe that I bought a NEW computer. I mean that hard drive was new and only Windows 7 installed on him.
Believe me ! I have only a few knowledge about new motherboards, new BIOS, new hard drives (and their partitions) and "new" Windows (8 or 10).
I own more experience with Windows XP and Windows 7 and motherboards with AMI BIOS.
So I have no reason NOT to believe you and I appreciate for your help.
Dear bigmck
I know that here on this Forum all you guys are the best and always try do the best.
In case you agree with Torchwood that a Windows 7 clean installation is the solution I have to accept your suggestion.
BUT this computer is my daily work tool and there is no chance to format it.
If both of you believe that Windows reinstallation is necessary and there is no other solution then I'm affraid that I have to learn to live with my problem.
I appreciate your time and your help and I have to thank you for your suggestions.
Hi Paanoos,
Have a suggestion as the comp is 6 months old >take it back<, and get them to repair or replace it.
BUT as you said it was your daily work tool get them to provide a replacement while thier fixing/replacing it.
Roy
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