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Windows 7: My computer restarts randomly

31 Oct 2015   #1
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
My computer restarts randomly

Redirect from BSOD Help and Support

My computer with Windows 7 Professional restarts randomly.

Is there any .log file that I can see what happens and restarts my computer ?

Control Panel\System And Security\System Properties\Advanced\Startup and Recovery Settings\Automatically restart is disabled (unchecked)

Thanks a lot

____________________
My System Specifications

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
Motherboard
Gigabyte Technology Co., Ltd. H97M-HD3
Memory
16,00 GB
Graphics Card(s)
Intel(R) HD Graphics 4600
Sound Card
Realtek High Definition Audio
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Samsung SSD 850 EVO 250G SCSI Disk Device


My System SpecsSystem Spec
.
31 Oct 2015   #2
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

When you say "Start". Do you mean it is turned off and it turns on by itself? If not, what exactly happens.
My System SpecsSystem Spec
31 Oct 2015   #3
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I said "REstarts" and I mean that Windows restart.
At some point and while is idle computer REstarts with the message "Windows did not shutdown correctly" (or something like that) and after 30sec countdown Windows start normally.

So I'm searching any file (probably .log file) that can help me understand what happens
My System SpecsSystem Spec
.

01 Nov 2015   #4
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sorry I didn't undrestand you
My English are not so good.
So have you any suggestion ?
My System SpecsSystem Spec
01 Nov 2015   #5
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Post a screen shot of you Disk Management as the tutorial shows. I can then tell if there are any problems.
Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
02 Nov 2015   #6
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello bigmck

here is what you asked for..


Attached Thumbnails
My computer restarts randomly-capture.png  
My System SpecsSystem Spec
02 Nov 2015   #7
bigmck

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Your System Partition is formatted EFI and your other partition is NTFS. That looks wrong but I am not that familiar with EFI. Let me see if I can find you some help. Hang in there.
My System SpecsSystem Spec
02 Nov 2015   #8
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Look in Event Viewer, it may give you a reason.

Do you see a bluescreen right before it restarts ?

If so you need to find the dump file and upload it for our experts to look at.
My System SpecsSystem Spec
03 Nov 2015   #9
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by AddRAM View Post
Look in Event Viewer, it may give you a reason.
There are some errors in Event Viewer but I think they are no relevant with the problem.
How can I "upload" Event Viewer log here so you can check it ??

Quote   Quote: Originally Posted by AddRAM View Post
Do you see a bluescreen right before it restarts ?

If so you need to find the dump file and upload it for our experts to look at.
No. No blue screen. Just a sudden shutdown or restart
My System SpecsSystem Spec
03 Nov 2015   #10
plodr

Home Premium and Pro 32 bit and 64 bit (4 computers)
 
 

Your computer probably has restart on error selected. You want to disable that so you get a BSOD. That is the easiest way to find out what is causing the error rather than reading through lines and lines of log files.

Disable reboot on error:
1. Open System in the Control Panel
2. In the left pane, select System protection
3. Click the Advanced tab
4. In the last section Startup and Recovery, click the settings button
5. Under System Failure, remove the check/tick in front of Automatically restart

You will get a BSOD instead of a reboot. Write down the string in front of the ( ) and also any words then post the results.
My System SpecsSystem Spec
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